Senior Customs Expert

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

**Job Summary**:
We are creating a new organization with the aim to put a well-defined and standardized global Customs &Import operating model in place across all relevant dimensions, from compliance, customer service, operational efficiency to leveraging free-trade agreements and customs costs.

We are now looking for a professional **Senior Customs Expert** who will perform execution of continuous improvement for all processes associated with import /export and ensure end-to-end daily activities defined into Customs RACI and compliance with country rules and regulations. You will work directly with regional and local teams with operational/tactical customs activities (import and export flow) and provide stakeholders with customs and trade solutions.

The position holder will be responsible for the Annex 24 & 30 and virtual operations assuring full compliance with laws, norms, Government programs requirements such as AEO, IMMEX, PROSEC and VAT-IMMEX, as well as non-tariff restrictions, Importer registry, Free Trade Agreements and logistics' regulations guarantying the different legal compliance affairs of the international trade operations at Tetra Pak Mexico.

The location for this position is **Polanco, Mexico** and this is a permanent position.

**What you will do**:
As **Senior Customs Expert**, you will:

- Drive operational performance of import, export and transit activities
- Point of contact for local customs authorities to ensure compliance
- Answer queries and provide support to stakeholders engaged in cross-border activities.
- Drive Operational interactions with brokers/3rd parties
- Identify potential optimization regarding operating costs and opportunities for reducing customs duty spending
- Ensure end-to-end daily activities defined into Customs roles & responsibilities matrix and compliance with country rules and regulations
- Ensure compliance under the Authorized Economic Operator authorization, Inward processing and Outward processing regimes.
- Execution of continuous improvement for all processes
- Continuously monitor relevant Key Performance Indicators (KPIs) with partners
- Streamline customs operations processes where possible
- Proactively avoid or mitigate any potential business continuity or economic risk related to Tetra Pak operational structure and its customs transactions.
- Ensure the correct Tariff classification of goods imported and exported.
- Monitor changes and translate laws & regulations into executable rules, directions and guidelines and integrate them into day-to-day operations, either for Imports, Export, Virtual or any customs transaction or program, registry, or license obligation.
- Identify and address knowledge gaps through training and knowledge sharing.
- Manage Benefits such as IMMEX/CIVA. Annex 24.
- Export compliance.

**We believe you have**:

- A bachelor’s degree in international Trade, Economics, Administration, International Business or similar fields
- At least 5 years of experience from working with Customs
- Experience in Customs Software or SAP is a plus
- Domain in the office package, mainly Excel
- Strong stakeholders’ management skills
- Strong collaboration and conflict management skills
- An innovative mindset and a drive to find solutions and opportunities
- Fluent in English is a must

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on November 10th, 2025.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.