Customer Service Manager

hace 5 días


Monterrey, México DIREX A tiempo completo

**Vacante para la empresa DIREX en Monterrey, Nuevo León**:
Empresa en Monterrey NL Solicita:
Customer Success Manager

Detalles Generales:
Control total de Area de Customer Success

Incrementar el valor de la cartera de clientes

Renovar Cuentas

Supervisar la salud de las cuentas

Comunicación entre los departamentos

**Requisitos**:
+5 años de experiência con clientes B2B

3 años de experiência en herramientas de atención al cliente: idealmente Zendesk u
otras como Service Hub de Hubspot, Freshdesk

Saber manejar plataformas como Slack, Miro, Monday y Google, Hubspot (CRM)

Experiência básica utilizando IA

Mantener una imagen profesional y ejecutiva ante el cliente.

Sueldo 65,000 mensuales

Resultados Esperados
- Mantener relaciones con clientes duraderas
- Construir relaciones a largo plazo

Postúlate por este medio

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Gerencial

**Función departamental**:
Marketing / RRPP / Comunicación

**Industria**:
Relaciones Públicas y Comunicaciones



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