Customer Service Manager
hace 5 días
**Vacante para la empresa DIREX en Monterrey, Nuevo León**:
Empresa en Monterrey NL Solicita:
Customer Success Manager
Detalles Generales:
Control total de Area de Customer Success
Incrementar el valor de la cartera de clientes
Renovar Cuentas
Supervisar la salud de las cuentas
Comunicación entre los departamentos
**Requisitos**:
+5 años de experiência con clientes B2B
3 años de experiência en herramientas de atención al cliente: idealmente Zendesk u
otras como Service Hub de Hubspot, Freshdesk
Saber manejar plataformas como Slack, Miro, Monday y Google, Hubspot (CRM)
Experiência básica utilizando IA
Mantener una imagen profesional y ejecutiva ante el cliente.
Sueldo 65,000 mensuales
Resultados Esperados
- Mantener relaciones con clientes duraderas
- Construir relaciones a largo plazo
Postúlate por este medio
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Gerencial
**Función departamental**:
Marketing / RRPP / Comunicación
**Industria**:
Relaciones Públicas y Comunicaciones
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