ERP Specialist Advisor

hace 1 semana

México NTT DATA A tiempo completo

**Req ID**: 323416

We are currently seeking a SAP SCE Support Analyst to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

SUPPLY CHAIN EXECUTION SUPPORT ANALYST (Mexico)

**In this role you will be responsible for**:

- Providing technical and functional support for SAP based solutions which have been implemented across our clients manufacturing and distribution facilities across the United States.
- Identify, design and work collaboratively to our customers SAP based Supply Chain Logistics solution.
- Work within a larger team structure accountable for all Production Support aspects of our clients SAP based footprint.
- Perform incident management activities and deliver timely solutions to reported incidents, problems, and requests.
- Work collaborative with project teams in assuring successful delivery, implementation, and hypercare support for new solutions and locations.
- Develop strong relationships with clients and gain the trust of key advisors
- Continue to learn and develop your technical SAP and business expertise
- Very Clear Communications about problem resolutions and solution components with various client personnel - especially pertaining to plant/warehouse end users.

**Requirements for this role include**:

- Experience as an SAP Consultant with at least one end-to-end SAP implementation project.
- Hands on experience providing SAP functional and technical support to end user personnel.
- Deep understanding of SAP Supply Chain Execution with emphasis on distribution and transportation management processes.
- Deep understanding of SAP Materials Management components with preference towards experience working with manufacturing companies and solutions.
- Expertise in SAP Logistics Shipping point, route determination, shipment and real time business process which includes STOs, Sale & Purchase, inbound and outbound delivery processes, picking, etc.
- Working knowledge on EDI/IDOC and interfaces with 3rd Party systems such as JD Edwards.
- Ability, willingness, and experience working in multiple SAP functional areas. Logistics will be primary are of need; however, providing backup assistance to other members in other functional areas will be necessary.
- SAP cross functional integration experience among Warehouse Management, Sales & Distribution, Materials Management, Logistics Execution, Quality Management, and Product Planning.
- Significant RICEF (Reports, Interfaces, Conversions, Enhancements, and Forms) experience.
- Team management and project management skills as an asset.

**Preferences**:

- Solid knowledge of system development methodology, project management and system architecture of SAP ECC (with S/4HANA desirable).
- Solid analytical / problem solving skills
- Preferred experience with providing production support and familiarity with associated processes such as incident management via Service Now.
- Strong influencing and excellent communication skills.
- Knowledge in integration points of SAP Logistics processes with other related processes such as Warehouse Management, Manufacturing, Quality Management, etc.
- Strong client service attitude
- Strong organizational and time management skills
- Fully bilingual: English and Spanish

**About NTT DATA

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