Lead Project Administrator

We are looking for a highly skilled **Lead Project Administrator**to join our team and take charge of managing and supporting project activities.

In this role, you will oversee team responsibilities, assign tasks, and maintain clear communication with stakeholders. You will also play a critical part in ensuring the seamless execution of daily operations, driving efficiency, and achieving successful project outcomes.

**Responsibilities**
- Oversee team tasks and delegate responsibilities according to client-defined priorities
- Monitor task progress and provide regular updates on outcomes
- Maintain effective communication with stakeholders, including team members, program managers, and collaborators
- Assist the Program Manager with administrative tasks, documentation, and team management responsibilities
- Support the team and Program Manager in resolving escalations, addressing complex issues, and managing daily operations
- Evaluate operational processes, identify areas for improvement, and implement solutions to enhance efficiency
- Diagnose and resolve common issues while offering clear and actionable resolutions
- Respond to inquiries from members, ensuring accurate and helpful responses
- Create and maintain comprehensive process documentation and user guides
- Develop and organize a knowledge base of resources for both community members and internal teams

**Requirements**:

- At least 5 years of experience in project administration or a related field, preferably in community management, marketing, or developer relations
- A minimum of one year of experience leading and managing development teams
- Experience overseeing small
- to medium-sized teams
- Strong skills in problem-solving and issue resolution
- Excellent organizational and time-management abilities, with the ability to work independently and as part of a team
- Passion for supporting online communities and delivering exceptional customer service
- Fluent English communication skills, both written and verbal, at a B2+ level or higher

**Nice to have**
- Familiarity with project management tools such as Asana, Trello, or similar software
- Experience participating in or organizing communities, such as NGOs, student organizations, or technology groups

**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.