Engagement Manager

**Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.**

**We’re solving the world’s most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you’ll play a part in building the future - one big idea at a time. You’ll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you’ll have the resources to develop your talent and creativity. Are you ready to unleash your potential?**:**As a presales engagement manager, depending on the size of the deal or account, the Engagement Manager will play a variety of leadership roles in the Pursuit lifecycle. On smaller deals the Engagement Manager will lead the solution development effort, manage negotiations with the customer & the customer’s advisors, define contract terms & conditions and manage the internal company deal governance process to secure final approval for the deal.**:**
On larger deals the Engagement Manager takes over from the Business Developer (or Client Manager in the case of new business from existing account) to lead a team of Presales experts who assess client needs, fashion a solution, price a contract, secure internal company approvals and finally client agreement. The role normally ends when the deal is won and can be seamlessly turned over to Delivery Transition and Client Management. The Engagement job family ranges from being accountable for specific components of the Pursuit lifecycle to full accountability for the complete Life cycle. Its scope ranges from small deals /contract re-negotiations in a single country with a local company to large, complex, global deals with Fortune 100 clients. The foundation competency is program/project management coupled with contract negotiation & client relationship skills. The role assists Business Development in the qualification, risk assessment of potential opportunities. The Engagement Manager is accountable for assembling a team of expert resources to pursue the opportunity to successful win. The role conducts negotiations at high level of the customer organization, on such complex outsourcing issues like business case development, asset acquisition, human resource transfer and financial topics. It manages the engagement plan development & proposal-writing process and relationships with client 3rd party consultants who influence the industry and the client. The Individual Contributor part of the Engagement Family provides specialized support services to the overall Engagement. Those services can impact one or several of the typical Engagement lifecycle components such as Proposal **development/response,** solution and pricing coordination, general project mgmt. of the various Deal Project Plan elements, bid assurance/risk assessment, contract statement of work, and Transition plan initiation.**:**_
How you'll make your mark:_**:

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Lead deal teams and represents the company to the customer for outsourcing deals up to $500m TCV.**:

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Responsible for assembling all required resources/skills to develop proposal, pursue and win large international outsourcing deals.**:

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Coordinates all deal team efforts with sponsorship of MS Engagement Director.**:

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Assists in opportunity qualification and risk assessment.**:

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Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be property delivered.**:

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Develops deal timeline and ensures that pursuit team meets deal milestones and deadlines.**:

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Leads pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks.**:

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Leads negotiations for medium size, international deals and assists with large complex global deals.**:

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Proactively manages all resource requirements throughout deal pursuit.**:

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Helps in the transition of deal leadership to permanently assigned management to ensure seamless asset transfer, personnel transfer, and technology and process adoption.**:
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About you:_**:

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Typically 7-10 years in complex IT service business environment.**:

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Advanced University degree preferable.**:

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Demonstrate business, technical, or functional knowledge at the mastery level, as well as administration or operations knowledge.**:

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Demonstrate knowledge of at least one solution type (desktop, client/server, data center, Internet, etc.)**:

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Some cross Business Unit expertise, but does not have all Business Unit credibility and knowledge.**:

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Significant industry knowledge.**:
**Business Acumen**:

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Identifies technical and business risks and challenges the customer should expect to encounter with the solution.**:

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Translate a customer RFP into a requirem