IT Monitor Specialist

hace 1 semana

Tijuana, México Seguros Confie A tiempo completo

**Job Information**:
Department Name
- INFORMATION TECHNOLOGY

Job Type
- Full time

Industry
- Communications

Service Now Ticket
- INC1283372

Modality
- On Site

Work Experience
- 1-3 years

Assigned Recruiter Contact

Date Opened
- 07/10/2025

City
- Tijuana

State/Province
- Baja California

Country
- Mexico

Zip/Postal Code
- 22010

The IT Monitoring Specialist is responsible for the oversight, configuration, reporting, and continuous improvement of a leading employee monitoring and productivity tracking tool system. This role is key in supporting organizational performance goals and compliance obligations by analyzing productivity patterns, ensuring data integrity, aligning reporting practices with HR, Legal and IT strategies, and safeguarding employee data in accordance with internal policies and applicable privacy and labor regulations.

**Responsibilities**:

- Provide insights and recommendations to HR and Compliance leadership based on trends and patterns observed in the data, highlighting risks related to data misuse, unfair performance evaluations, or potential breaches of monitoring protocols.
- Develop dashboards and custom reports that align with performance KPIs and compliance requirements.
- Act as the primary liaison between HR, Legal, Workforce for productivity monitoring-related topics.
- Train and support supervisors and management on how to interpret and utilize productivity data responsibly and ethically, incorporating principles of non-discrimination, data minimization, and transparency in accordance with corporate compliance guidelines.
- Propose improvements to increase efficiency, data visualization, and alignment with business goals.
- Identify suspicious or non-compliant behavior and escalate to the department of Legal & Compliance.
- Provide ad hoc reports for investigations or Legal & Compliance requests.
- Develop and deliver presentations to various departments explaining how ActivTrak works, what it monitors, and how data is used.

**Requirements**:

- Advanced English level
- Scholar level: University
- skilled in Excel, Power BI, of other reporting tools
- Knowledge of ActivTrak
- attention to detail, analytical thinking, problem solution, adaptation to change

**Benefits**:

- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities

  • Daytime Guest Experience Specialist

    hace 1 semana

    Tijuana, México Near It All, Inc. A tiempo completo

    **Daytime Guest Experience Specialist - Near It All, Inc.** **Schedule**: 40 hours/week daytime. Thursday through Monday (Tues/Wed off) **Location**: Mostly remote online. Must be based in **Tijuana or a nearby area** **Pay**:$850-$1,050 USD/month**, depending on experience **Company**: _Near It All, Inc._ - Short-term rental management company focused on...

  • Edi Specialist

    hace 1 semana

    Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo

    **Edi specialist** Position Electronic Data Interchange (EDI) Specialist - Tier I Description Basic EDI support role for the Information Technology department. Responsibilities include supporting internal customers to analyze, interpret, and troubleshoot EDI transactional data issues while maintaining the EDI automated system. You will also provide...

  • Edi Specialist

    hace 1 semana

    Tijuana, México North American Production Sharing de México A tiempo completo

    **Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**: Position Electronic Data Interchange (EDI) Specialist - Tier I Description Basic EDI support role for the Information Technology department. Responsibilities include supporting internal customers to analyze, interpret, and troubleshoot EDI transactional...

  • Edi Specialist

    hace 4 semanas

    Tijuana, México North American Production Sharing De México A tiempo completo

    Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California : Position Electronic Data Interchange (EDI) Specialist - Tier I Description Basic EDI support role for the Information Technology department. Responsibilities include supporting internal customers to analyze, interpret, and troubleshoot EDI transactional data...

  • Edi Specialist

    hace 4 semanas

    Tijuana, México North American Production Sharing De México A tiempo completo

    Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California : Position Electronic Data Interchange (EDI) Specialist - Tier I Description Basic EDI support role for the Information Technology department. Responsibilities include supporting internal customers to analyze, interpret, and troubleshoot EDI transactional data...

  • Edi Specialist

    hace 4 semanas

    Tijuana, México North American Production Sharing De México A tiempo completo

    Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California : Position Electronic Data Interchange (EDI) Specialist - Tier I Description Basic EDI support role for the Information Technology department. Responsibilities include supporting internal customers to analyze, interpret, and troubleshoot EDI transactional data...

  • Data Analyst

    hace 3 semanas

    Tijuana, México North American Production Sharing De México S.A. De C.V. A tiempo completo

    Electronic Data Interchange (EDI) Specialist - Tier I is a basic EDI support role in the Information Technology department. The role supports internal customers, analyzes, interprets, and troubleshoots EDI transactional data issues while maintaining the automated system. Responsibilities Provide first and second level problem resolution for EDI related...

  • IT Talent Acquisition Specialist – Mexico

    hace 5 días

    Tijuana, México North American Production Sharing A tiempo completo

    A leading technology company is seeking a Talent Acquisition Specialist based in Tijuana to attract IT professionals from Mexico and Latin America. Responsibilities include sourcing candidates, managing the recruitment process, and collaborating with the recruiting team. The ideal candidate has a bachelor's degree and 1-5 years of IT recruiting experience,...

  • IT Talent Acquisition Specialist

    hace 5 días

    Tijuana, México Allied Collections Services A tiempo completo

    A technology-focused company in Tijuana seeks a Talent Acquisition Specialist to attract and recruit IT professionals across Mexico and Latin America. This position requires 1-5 years of IT recruiting experience and strong English skills. The successful candidate will manage the complete recruitment lifecycle, develop talent pipelines, and utilize various...

  • Data Analyst

    hace 3 semanas

    Tijuana, México North American Production Sharing De México S.A. De C.V. A tiempo completo

    Electronic Data Interchange (EDI) Specialist - Tier I is a basic EDI support role in the Information Technology department. The role supports internal customers, analyzes, interprets, and troubleshoots EDI transactional data issues while maintaining the automated system.ResponsibilitiesProvide first and second level problem resolution for EDI related...