Order Administration

hace 2 semanas

Zapopan, México Mphasis A tiempo completo

**Job Description and Requirements**
- Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability)
- Fluent English spoken and written.
- Customer-facing role in the specified assigned Region.
- Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities and transactions (training, quotes, credits, returns & replacements, changes, relocations, cancellations, disputes and archiving all transactions documentation)
- Excellence in customer service
- Ensure high level of professionalism during all interactions with customers and prospects.
- Prioritize workload. High attention to detail and proven organization and administration skills.
- Zero client escalations and adherence to all SLAs
- Exercise judgment within defined practices and policies in selecting methods and techniques for obtaining solutions.
- Thrives working in a fast paced/high revenue environment, demonstrates a high sense of urgency. Meeting with Specific Schedules for coverage of assigned activities.
- Any other activities or tasks related or complementary to his/her principal activities.

**What’s in for you?**
- At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
- With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
- You get an open and transparent culture along with freedom to experimentation and innovation

**Salary**: $12,000.00 - $13,000.00 per month

**Education**:

- High school or equivalent (required)

**Language**:

- English (required)

Work Location: Hybrid remote in 45116, Zapopan, Jal.

  • Order Administration

    hace 4 semanas

    Zapopan, México Mphasis A tiempo completo

    **Who are we looking for?**- Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability)- Fluent English spoken and written.- Location: Guadalajara, not a home office position.- Customer-facing role in the specified assigned Region.- Main task: to process customer´s purchase order process and follow up. Supports...

  • Order Administration

    hace 2 semanas

    Zapopan, México Mphasis A tiempo completo

    **Job Description and Requirements** - Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability) - Fluent English spoken and written. - Location: India - Customer-facing role in the specified assigned Region. - Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities...

  • Order Administration

    hace 2 semanas

    Zapopan, México Mphasis A tiempo completo

    **Job Description and Requirements** - Call center activity. Time slot can be from 7 am till 7 pm (different shifts, need availability) - Fluent English spoken and written. - Location: India - Customer-facing role in the specified assigned Region. - Main task: to process customer´s purchase order process and follow up. Supports day-to-day support activities...

  • Order Armin/ Customer Care

    hace 2 semanas

    Zapopan, México Digital Risk, LLC. A tiempo completo

    Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

  • Csr Jr

    hace 3 semanas

    Zapopan, México Mphasis Digital Risk A tiempo completo

    Description of Deliverable or Service:- Disputes, Claims, Order & Invoicing Fallout Management*- Accounts status- Authorization of material return- Claims- Credits & re-invoicing- Customer service / constant interaction (mail, meeting or directly with the customer)- Disputes- Invoicing activities- Order cleaning- Order processing- Order, credits and...

  • Operador A

    hace 5 minutos

    Zapopan, México Trouw Nutrition A tiempo completo

    **Operational tasks**: - Executes operational activities / processes such as discharge, load, transport, clean, label, operate all equipment, in order to contribute to a safe, effective and efficient production processes. **Maintenance & repair tasks**: - Periodically inspects and executes small maintenance tasks on the production equipment, signalling...

  • Practicante Recursos Humanos

    hace 1 semana

    Zapopan, México Trouw Nutrition A tiempo completo

    Personnel data processing & administration - Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date, so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation. Checks the quality...

  • Practicante Recursos Humanos

    hace 3 semanas

    Zapopan, México Trouw Nutrition A tiempo completo

    Personnel data processing & administration- Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date,so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation. Checks the quality...

  • Senior ERP Functional Consultant

    hace 4 semanas

    Zapopan, México Oracle A tiempo completo

    We are looking for Senior ERP Functional Consultants to join our team in Guadalajara, An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs...

  • Functional Consultant Jr

    hace 2 semanas

    Zapopan, México Oracle A tiempo completo

    Participate in the identification and documentation of customer’s NetSuite value. - Drive a high degree of satisfaction and reference ability. - Understand customer business processes. - Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking. -...