Senior Customer Service Advisor

hace 3 días

Ciudad de México LINX A tiempo completo

**Are you interested in working for an international and diverse company?**

**Are you interested in developing your career in a leading manufacturing, printing and coding industry?**

**Are you looking for a friendly and supporting team?**

**If so, read on**

Linx Printing Technologies, are a leading global provider of coding and marking solutions for date and batch coding of products and packaging across manufacturing industries. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.

As a **Senior Customer Service Advisor**, you will be the first point of contact for our global channel partners, delivering world-class support while collaborating with cross-functional teams to ensure customer satisfaction from order to delivery.

This role is based in Mexico City and requires onsite presence.

**A typical day in this role may include**:

- Processing customer orders accurately and confirming delivery timelines
- Handling customer inquiries and coordinating with our Logistics, Operations, and Third-Party Supplier Teams
- Proactively keeping customers updated on the status of their orders and service requests

**What we’re looking for**:

- Experience in Customer Service, Supply Chain, or Administrative roles
- Intermediate to advanced English proficiency
- Familiarity with Salesforce CRM or similar systems is a plus (training will be provided)
- Strong communication skills and a solution-focused attitude

**At**Linx**, a**Veralto Company**, we grow talent; we give you the opportunity to develop your career based on your strengths. Linx is a career destination for engaged passionate and talented people who are driven to seek innovation, growth and opportunity.**:
***:
**Linx is proud to be a Product Quality & Innovation company in**Veralto**(NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow**Veralto**is creating today.**Veralto**is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification**_ _**segments**_ _**all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.**:
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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