Quality Manager

The Quality Manager operates in partnership with the Tijuana Site leadership, and as an active member of site’s Management Team.

The primary responsibilities of the Quality Manager are to provide leadership for plant product quality and planning, facilitate quality improvement activities, assure proper quality systems are developed, implemented, and observed, establish objectives for quality within the plant operation, provide feedback to the operation on performance against quality requirements, serve as a resource for information relative to all aspects of products and process quality, facilitate implementation of new products and processes, and support and integrate continuous improvement principles across the plant.

Comply with the guidelines of the Quality, Safety, Health and Enviroment Policy, committed to satisfy the requirements of our customers and consumers by delivering high quality products, taking care of our impact on the environment, preventing injuries and deterioration of the health of our employees and visitors, complying with legal and other requirements applicable to our operation, as well as to continually improve our systems processes. (F144).
- Provide the overall leadership in the areas of quality management systems, regulatory compliance, quality control laboratory functions, documentation control, quality audit functions, both internally and with contract manufacturers and packagers. This includes assuring that all product specifications and all regulatory requirements have been satisfied prior to the final release of any product into the distribution channel.
- Implement RB/Tijuana quality policies and procedures.
- Ensure all appropriate plant SOPs are utilized and proper tools and techniques are used.
- Develop and implement training in Quality Systems to achieve consumer satisfaction objectives.
- Responsible for all aspects of plant quality systems.
- Participation in site management to include appropriate interface and cooperation with the Regional Quality Manager and the regional Quality team.
- Provide a quality focus and leadership to team development process.
- Quality team development including employee hiring, training, and retention.
- Conduct audits of systems, products, suppliers and cross in corporate audits applicable.
- Management of both micro and analytical laboratory staff.
- Manage customer and internal audits and requirements Perform additional duties as requested by the Site Director or Regional Quality Manager.

**Qualifications**:

- Minimum of 7 years of progressively responsible quality assignments in Consumer Products, Food, or Pharmaceutical business.
- Experienced in quality systems such as ISO 9001 or equivalent, GMP, HACCP,
- Lead Audit Certification or auditing experience required
- Experience managing a quality team required. This position has 5 direct reports.

**Equality**:
At Reckitt, we recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.All qualified applicants to Reckitt will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.