Project Manager Senior

You deserve to do what you love, and love what you do - a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices - if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

**Responsibilities**:
**Requisition ID** R-10364797 **Date posted** 06/12/2025 **End Date** 06/30/2025 **City** Mexico City **Country** Mexico **Location Type** Onsite

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Project Manager Senior

The purpose of the Project Manager, Staff job is to ensure predictable, consistent, and successful delivery of detailed IT solutions to Fiserv’s clients through consulting and project management activities. The Project Manager, Staff will plan, coordinate, and monitor small medium and some large sized scope and budget projects. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Performance is typically measured by the capture of the consulting engagement, delivery of agreed solutions within budgeted hours, utilization (i.e. billable hours), client satisfaction, and team goal attainment. The Project Manager, Staff will partner with key business and product stakeholders to ensure the successful start-up and completion of a project. Projects may impact multiple business units or functional areas. The Project Manager, Staff is expected to work under light to moderate supervision with oversight provided by a manager within the LATAM IT PMO team.

**Essential Job Responsibilities**:

- Responsible for all aspects of the implementation of assigned projects and provides a single point of contact for those projects.
- Take projects from original concept through final implementation working with external customers.
- Interface with all areas affected by the project, both internal and external.
- Define system’s scope and project’s objectives.
- Develop detailed work plans, schedules, project estimates, and status report.
- Conduct project meetings and is responsible for project tracking and analysis.
- Manage the integration of vendor tasks and tracks and reviews vendor deliverables.
- Provide technical and analytical guidance to project team.
- Recommend and take action to direct the analysis and solutions of problems.
- Plan, supervise, and participate in activities for multiple projects
- Create and maintain a project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, ETAs, task dependencies, and critical paths.
- Control and track project performance, time allocations, cost, and quality by constantly evaluating project progress and conducting regular team status meetings.
- Coordinate with other project managers and organizational entities to identify and monitor issues, impacts and dependencies.
- Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc.
- Provide status on progress of projects
- Prepare and conduct informal and formal presentations
- Build relationships with all functional areas and manage stakeholder expectations
- Ability to author comprehensive scope and solutions documents with input from technical resources.
- Responsible for all aspects of the implementation of assigned projects and provides a single point of contact for those projects.
- Develop and manage project expectations ensuring all applicable functional areas in Fiserv are engaged on the project
- Initiate and lead project planning activities such as Scope Definition and Management (WBS, Project Change Control, Scope Document), Risk Management, Communication Management, etc.

**Knowledge/Skills/Abilities**
- Six (6) years’ experience in a similar role, including leading and managing teams, setting goals, and overseeing the successful execution of projects. This position will have proven career experience overseeing the successful execution of projects, developing project management standards, and leading the teams to a successful delivery.
- Industry Knowledge: Strong knowledge of the Payment Acceptance industry, including an understanding of Card Schemes processing.
- Communication and Stakeholder Management: Excellent communication skills, both written and verbal, are necessary for effectively