Credit and Collections Specialist

hace 2 semanas

Tlaquepaque, México Micro Focus A tiempo completo

Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customer´s financial condition to determine credit limit and risk rating. Maintains on-going relationships with high-value customers and sales organizations. Monitors e
- commerce systems and credit card transactions to detect fraud. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.

**_ Responsibilities: _**
- Analyzes and recommends customer credit limits based upon credit scores.
- Investigates potential credit fraud and works closely with internal security and business partners to resolve.
- Resolves credit issues independently.
- Negotiates down payment with customers and company sales staff to allow customer to purchase above their credit limit.
- Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.
- Recognizes trends for non
- payment and resolves issues by engaging internal partners.
- Initiates the dispute resolution process with internal company partners and follows issue and ensures resolution for the company and customer.
- Analyzes at-risk customers and recommends account strategies to prevent delinquencies.

**_ Education and Experience Required: _**
- First level university degree with a focus in business or economics recommended or equivalent experience.
- Typically 2-4 years of experience in collection.

**_ Knowledge and Skills: _**
- Intermediate written and verbal communication, negotiation, and conflict resolution skills.
- Intermediate accounting knowledge.
- Intermediate problem solving skills.
- Basic computer skills.
- Intermediate prioritization skills.
- Basic understanding of risk mitigation tools.
- Intermediate understanding of the company's order management process.
- Advanced understanding of the company's dispute management process.
- Intermediate understanding of collection processes and financial concepts.
- Intermediate influence skills.

**Job**:
Finance

**Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status

  • Credit/collections Associate Manager

    hace 2 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Credit/Collections Associate ManagerArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33...

  • Credit And Collections Associate

    hace 3 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Credit and Collections AssociateArrow Electronics is looking for a Credit and Collections Associate to join our team in Guadalajara!This individual will be empowered to make business decisions within set guidelines to best help customers and find payment solutions that will maintain positive business relationships.**What You'll Be Doing**:-...

  • Credit and Collections Associate Ii

    hace 4 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Credit and Collections Associate IIArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...

  • Credit and Collections Associate Ii

    hace 1 semana

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Credit and Collections Associate II ***: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales...

  • Credit & Collections Associate Manager

    hace 2 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Credit & Collections Associate Manager ***: **What You’ll Be Doing**: - Manage a team of analysts supporting Business to Business AR Collections. Assist with daily collections tasks: Collect to terms—negotiates payment plans; may need to elevate cash flow problems according to management reporting structure. Takes appropriate action such...

  • Graphics and 3D Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Description -**In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization.Our team works with Graphics business´s customers which are one of the most significant supporters of revenue to the company.Also, we are the organization that interacts with the most teams inside HP, so for a wide network &...

  • Collections Associate Ii

    hace 4 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Collections Associate II**What You'll Be Doing**:- Collects to terms- may need to elevate cash flow problems according to management reporting structure. Take appropriate action such as credit hold; ability to work independently done with little or no guidance.- A/R disputes-works with customer to determine reason(s) for non-payment of invoices...

  • Collections Associate Ii

    hace 1 día

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Collections Associate II **What You'll Be Doing**: - Collects to terms - may need to elevate cash flow problems according to management reporting structure. Take appropriate action such as credit hold; ability to work independently done with little or no guidance. - A/R disputes-works with customer to determine reason(s) for non-payment of...

  • Collections Associate Ii

    hace 3 semanas

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Collections Associate IIArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers.With **** sales of $33 billion,...

  • Collections Analyst

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    In credit & collections you’ll learn negotiation skills that you won’t find in any financial organization. Also we are the organization that interacts with the most teams inside HP, so for a wide network & exposure is never going to be something to worry about. **_ Responsibilities: _** - Analyzes and researches customer receivables account delinquency...