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**About us** We are customer-centric, innovative and collaborative **Our Mission**: - At Sun-Pro Realty and Management, our mission is to revolutionize property management with an unwavering dedication to quality service, setting the gold standard in the industry. Where accessibility meets excellence, and every interaction reflects our commitment to delivering exceptional value._ Our four core **values **are: QUALITY SERVICE, CUSTOMER-CENTRIC, TRANSPARENCY, COMMUNICATION. **Responsibilities**: - Receive and log maintenance requests from tenants or property owners - Diagnose maintenance issues and identify the appropriate vendor or contractor to complete the work. - Schedule and coordinate with vendors and contractors to ensure timely completion of maintenance work. - Monitor the progress of ongoing maintenance projects and communicate updates to tenants and property owners. - Respond to maintenance emergencies and coordinate appropriate responses with vendors and contractors. - Ensure that vendors and contractors complete work to a high standard and within budget. - Maintain accurate and up-to-date records of maintenance requests, work orders, and invoices. - Provide exceptional customer service to tenants and property owners, answering any questions or concerns they may have. - Onboard new vendors. - Collaborate with property managers to develop and implement maintenance plans and budgets. **Requirements**: - Proven experience as a maintenance coordinator or similar role in property management. - Knowledge of maintenance and construction processes and terminology. - Excellent organizational and time management skills, with the ability to handle multiple tasks and projects simultaneously. - Strong communication and interpersonal skills, with the ability to interact with tenants, property owners, and vendors in a professional and courteous manner. - Ability to work independently and as part of a team, with a proactive and solutions-oriented approach. - High attention to detail and accuracy. ** ALL RESUMES MUST BE SENT IN ENGLISH. RESUMES SENT THAT ARE NOT IN ENGLISH WILL NOT BE REVIEWED AND AUTOMATICALLY DENIED** Pay: $87.50 per hour Expected hours: 40 per week Application Question(s): - Please record yourself speaking this Sentence and send to us. "Hello Thank you for calling Sun-Pro Realty and Management. My name is ____, how can I provide you with exceptional service today?" **Experience**: - Property Management: 2 years (required) **Language**: - English fluently (required) Work Location: Remote
