Real Time Analyst

hace 3 días


Guadalajara, México Fair Trade Outsourcing A tiempo completo

We are a transnational company with operations in Mexico, Ghana, the Philippines and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco. **Real Time Analyst (WFM)** **Benefits**: - Salary base $15,000 - Food vouchers - Savings Fund - HMO (Insurance of major medical expenses) - 14 days of vacations - 13th month payment (30 days of "aguinaldo" - Referral Program - Parking - Payment every friday **Requirements**: - Strong command of English language and good communication skills. - Schedule availability - Knowledge of portals like Avaya and Genesis - Summaries of performance metrics throughout the day. - Real-Time Monitoring - Intraday Forecasting and Scheduling - Incident Management - Shift Handover Management - Performance Feedback


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