Latam Payroll Lead

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
The role is responsible for delivering best-in-class payroll operations by providing functional expertise and operational leadership for LATAM payroll team. The role is also accountable for advancing standardization, optimization and governance in collaboration with the Global HR Operations teams.

Role Responsibilities:

- Serve as the Payroll Lead for colleagues and primary point of contact for Regional Payroll process matters.
- Oversee LATAM Payroll Operations team, including colleague recruitment, onboarding, training and development, performance management and team quality, according to DiDi’s Purpose and Values.
- Create a culture focused on continuous improvement, automation, compliance, vendor accountability and quality, focused on measurable outcomes and improvement
- Responsible for execution of global payroll optimization and standardization initiatives, contributing to overall payroll process innovation across LATAM region.
- Build up payroll SOPs, SLAs and control mechanisms to continuously improve the payroll quality in region.
- Responsible for relationship management with key stakeholders in HR, HR Operations, HRIS and Finance Operations, identifying areas for process and service delivery improvements.

Role Qualifications:

- Bachelor’s degree in Finance, Accounting, Human Resources or related field required
- More than 10 years experience in payroll, accounting or human resources, including management of a team
- Demonstrated experience in leading a high-performing team in a matrixed, regional / global environment; ability to work with and engage key internal and external stakeholders, engage team members and senior leadership, and manage third-party providers
- Strong coaching and colleague development experience
- Ability to resolve escalated issues and problems quickly and independently with both internal and external stakeholders, and third-party vendors
- Track record of results in a complex global environment with delivery of impactful continuous improvement projects, process optimization and new market/vendor payroll implementations
- In-depth knowledge and experience of payroll calculation and processing, regulations, compliance and audit in multiple countries in LATAM region.

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.