Customer Care Multilanguage

hace 2 semanas

Zapopan, México Mphasis Limited A tiempo completo

**Job Summary -**

Customer care Multi language are the front-line support within organizations that sell products and services to consumers and businesses but with a highly sensitive to communicate. Also, we are looking for someone who be able to communicate in English and Portuguese. This position is the key to ensure the best level of communication between customer and company. Professional demeanor, initiative to work independently, but also ability to accept and follow instructions. Work closely with internal teams to identify system requirements, high level of communication in general and able to catch client needs and offer the best solution.

**Years of experience needed 3-5**

**Technical Skills**:

- Development and support for accounts
- Forecast, update, and follow up with different departments.
- Manage of SAP/S4-EXCEL-OUTLOOK, CDAX
- Excellent problem-solving skills
- Fluently communicate in English and Portuguese.
- High level of attention to detail

**Certifications Needed**:

- Bachelor’s degree in business, finance, economics, or related field.

Pay: $18,000.00 per month

Work Location: Hybrid remote in 45116, Zapopan, Jal.

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