Bilingual Support Specialist
hace 23 horas
**Location**:Guadalajara, Jalisco | On-Site | Full-Time
**Salary**:$14,000-$16,000 MXN/month (net)
We’re hiring friendly, bilingual professionals to provide top-quality phone support to our U.S. clients. If you enjoy helping others and communicating clearly in English and Spanish, this is the perfect opportunity to grow your career.
**What You’ll Do**:
- Answer incoming calls and assist customers in both English and Spanish
- Resolve concerns quickly, clearly, and professionally
- Keep accurate records of each interaction
- Work with other teams when additional support is needed
**What We’re Looking For**:
- Bilingual in English and Spanish (spoken and written)
- Strong communication and problem-solving skills
- Prior customer service experience is a plus
- Positive attitude and ability to multitask
- Must be based in Guadalajara and available full-time
**What You’ll Need to Apply**:
To speed up the hiring process, have these documents ready:
- RFC (Constancia Fiscal 2025)
- CURP
- Valid ID
- Proof of address
- IMSS number (NSS)
Pay: $14,000.00 - $16,000.00 per month
Application Question(s):
- Are you available to start working full-time?
- Do you have experience in customer service by phone (call center)?
**Language**:
- english (required)
Work Location: In person
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