Business Assistant

hace 2 semanas

Ciudad de México Citi A tiempo completo

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards - Provide coaching and support to team and serve a point of contact for esclations - Develop and maintain client portfolio through regular calls and face to face interaction, as needed - Inform clients about problems (system failures, market issues) and provide regular resolution updates - Advise on and advocate the implementation of process improvement and reengineering to improve client experience - Maintain knowledge of new market and regulatory requirements affecting client portfolio/base - Escalate customer feedback, processing delays and errors appropriately - Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary - Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment - Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives **Qualifications**: - 2-5 years of customer experience - Relevant experience (business/financial environment) preferred - Demonstrated project management and organizational skills to prioritize multiple tasks - Proven self-reliance and accountability and ability to manage risk - Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders - Proven investigative and analytical skills - Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results **Education**: - Bachelor's degree/University degree or equivalent experience - Advanced english is required - Customer service experience - **Job Family Group**: Customer Service - **Job Family**: Institutional Customer Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

  • Virtual Assistant

    hace 7 días

    Ciudad de México, Ciudad de México Andrés Tapia Strategy Group A tiempo completo

    We're hiring LATAM TalentsRole: Virtual AssistantCategory: Admin SupportSubcategory: Virtual AssistantProject size: LargeSkills:• Admin Assistant• Email Handling• Time Management• Research• Customer Service• Virtual Assistant• Admin Support• Admin SupportDescription:We are seeking a highly organized and proactive Virtual Assistant to serve as...

  • Business Assistant

    hace 3 semanas

    México LinkEazi A tiempo completo

    **Vacante para la empresa LinkEazi en San Luis Potosí, San Luis Potosi**:**_DIGIT Automotive_** in mexico was founded in June 2017 with a registered capital of $25 million and a total company investment of $*. Located in the**_Logistik 1 Industrial Park in San Luis, Mexico_**, the company is a stamping and welding plant for the production of automotive...

  • Business Assistant

    hace 3 semanas

    México Leverages Career México A tiempo completo

    Important Telecommunications company of Chinese Capital, leaders in the manufacture of telephone devices is looking for a Business Assistant for the Querétaro area.Job description:- Store visiting- Clients visiting- Sales data analysis- Translation between english & spanish- Responsible for some administration work and assist some personal matters of...

  • Business Operations Assistant en TI

    hace 6 días

    Miguel Hidalgo, Ciudad de México readymind A tiempo completo

    Business Operations Assistant en TI Para trabajar en CDMX Perfil con experiencia en entornos tecnológicos y conocimiento funcional del ecosistema Microsoft (Office 365, Power BI, Partner Center, entre otros). Nivel de inglés intermedio Forma de trabajo: Hibrida 3 días de casa y dos días en oficina En Readymind, estamos buscando Business Operations...

  • Assistant

    hace 2 semanas

    Ciudad de México ABB A tiempo completo

    **Assistant**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Executive Assistant

    hace 3 semanas

    Ciudad de México Simpalm A tiempo completo

    We are looking for a superstar Executive Assistant to join us and be an integral part of our personal and day-to-day business needs. This person thrives in a fast-paced environment where no task is too big or small. This person will work alongside the C-class executives to tackle projects planned out each week while also being flexible to work on the fly as...

  • Executive Assistant/ Facilities Assistant

    hace 1 semana

    Ciudad de México Temenos A tiempo completo

    **ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in...

  • Executive Assistant

    hace 7 días

    Ciudad de México VirtuPartner A tiempo completo

    **About Us**:VirtuPartner is a growing virtual assistant company dedicated to helping businesses streamline their operations. We value diversity and provide a supportive, inclusive environment where everyone can thrive.**Role Summary**:**Key Responsibilities**:- Act as a "guardian" of the executive's time, optimizing priorities and adapting to changes.-...

  • Executive Assistant

    hace 3 semanas

    Ciudad de México Sur A tiempo completo

    We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills...

  • Senior Administrative assistant

    hace 2 días

    Ciudad de México, Ciudad de México myGwork - LGBTQ+ Business Community A tiempo completo

    This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking a talented individual to join our Administrative team at Mercer. This role will be based in Mexico City, Torre Mayor office. This is a hybrid role that...