Account Manager

hace 1 semana

Desde casa, México Hemmersbach GmbH & Co. KG A tiempo completo

**Be part of us**:Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

**Your Tasks**:As an IT Services Account Manager, you are the interface between our customers - the top manufacturers & outsourcers of the IT industry - and our internal project management. You will have relevant experience in the IT Service Industry and you will identify and create new businesses and work closely with our Service Delivery Managers worldwide. You will have a Senior Hemmersbach Executive Partner, Account Director and a Bid Management Team, that together will create the most compelling IT solutions that exceed the requirements of our customers.
- Your focus will be to develop relationships with key customers and influencers and leverage these during the sales process.
- Consult with and educate our customers. Understand their service needs and develop successful customer strategies
- Joint development of solution-oriented offers for global IT Field Services and Device as a Service (DaaS) offerings
- Designing of the entire sales process from the analysis of customer needs to the presentation of a tailor-made solution to the contract negotiation
- Responsible for the presentation of the concept as well as for the fine tuning with the Customers and accompany the project to implementation
- Manage and monitor costs to achieve cost reductions whilst creating effective and efficient business solutions to meet the customer requirements
- Manage the lifecycle of the sales process, including negotiations, preparing RFP responses, contract and pricing negotiations, maintaining accurate updates in our sales CRM (HubSpot)
- Analyze pricing data from industry sources and competitors
- Assist in the development of global rate cards

**Our Requirements**:

- Experience in the IT Services industry. Someone that can come to the team with vast knowledge of current market pricing for things like onsite service calls, FTE rates, hourly ticket rates, 24x7 after hour rates
- Requires an individual that is competitive in nature and has a proven track record of sales success
- Minimum of 3 years’ experience in IT Service Account Management
- High stress resistance, independent in nature, and flexible availability to serve our global customer base
- Willingness to travel (both domestic and international)
- Excellent communication skills in English
- Must be excellent at developing PowerPoint slides that concisely communicate points
- Must have intermediate skills in MS Excel. Able to do vlookups, pivot tables, conditional formatting, nested if/and/or functions

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