Benefits Specialist

The Opportunity
Teradata is seeking a Benefits Specialist for a role within the Global Benefits Department in the Total Rewards organization. The focus of the role will be on US absence management, benefits program administration, and global time off programs. This role will manage the US leave of absence program in combination with our LOA vendor. The role will have oversight and maintenance for our global time off programs. Additionally, the Benefit Specialist will support the US benefits team with program administration and projects. This is an opportunity to work in a high-tech company that is a recognized leader in data and analytics, with over 2000 employees in the US and approximately 7000 global employees.

US Leave of Absence Ownership

Manage the leave of absence programs for US employees including but not limited to: coordinating with the external absence/disability insurance vendor, maintaining HRIS systems, coordinating with the payroll teams to ensure accurate benefits and pay while an employee is out on leave, stay current with our claims adjudicators to ensure accurate and timely updates, and work with absence vendor for employee accommodations.

Manage workers’ compensation cases including, but not limited to, documenting, reporting, tracking, and monitoring cases. Partner with workers’ compensation vendor.

Stay current with regulations including but not limited to FMLA, CFRA, PFL, PDL, USERRA, workers’ compensation, state sick leave requirements, and other benefit regulations. Prepare state regulatory filings and other regulatory filings

Build a documentation library to enhance employee self-service in the ServiceNow knowledge base including process documentation for leave of absence, time off and other benefit programs

Ensure market competitiveness of our leave programs including doing a market review of global leave and time off programs. Be able to summarize findings, analyze costs, present recommendations, and implement results. Put forth recommendations that align our benefits with our company culture and DE&I initiatives

Build system automation and ensure data integrity with outside leave and workers’ compensation vendors and test/audit new business processes, systems modifications, and updates that impact LOA/benefit processing

Manage vendor relationships outside leave and workers’ compensation vendors and partner with benefits vendors and collaborate with internal teams to manage benefit programs and to quickly resolve issues

Global Program Assistance

Support global benefit programs as needed including but not limited to ESPP programs

Maintain global Parental Leave program including updates to legislation and process documentation.

Manage global time off programs including global design and coordination of time off programs. Engage with local team to understand local laws.

Participate in global projects as needed

US Benefits Support (as needed)

Respond to employee benefit inquiries escalated from our People Services team

Support US benefit administration which may include medical, dental, vision, disability, life insurance, FSA, 401(k) and more

Support annual benefits Open Enrollment processes including new vendor/program implementation, system testing, communications, and benefit orientation recordings

Participate in US projects as needed

Qualifications, Experiences, and Skills

Bachelor’s degree or equivalent

2+ years of progressive Human Resources experience with an emphasis on leave of absence and benefits

Understanding and knowledge of the benefits market and best practices

Exposure to benefit plan laws, processes, compliance, and regulatory requirements

Strong communication and organizational skills

Highly proficient in excel with solid analytical and problem-solving skills

Strong problem-solving and issue-resolution skills

Have experience working with HR technology (ideally Workday and ServiceNow) and Microsoft Office

Be curious, a continuous learner with continuous improvement orientation

Be able to work independently

Be highly organized, detail-oriented, and self-motivated

Be a logical
- thinker, but also creative and can develop solutions

Be professional and demonstrate good judgment and impeccable ethics

Be results and customer-oriented, views obstacles as opportunities

Be resourceful, thrive in a fast-paced, rapidly evolving environment

Be tech-savvy