Inbound/outbound Area Manager

hace 7 días

Tijuana, México Servicios Comerciales Amazon M A tiempo completo

A completed Bachelor’s Degree in Engineering, Operations, Supply Chain or other related field.
- 3+ years management experience in a manufacturing, production or distribution environment.
- 3+ years of experience with performance metrics and process improvement (how, when, who)
- Fully Bilingual (English & Spanish).

Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking for Area Manager for one of our Fulfillment Centers (FC) in Mexico. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department:
Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives
Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
You and your team of warehouse associates are responsible for ensuring we inbound the stock necessary to exceed our customer expectations.
You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round.
You are obsessed with customer experience and understand the importance of a 24/7 operations.
You are flexible to work on any type of assigned shift (nights, weekends, etc.)
Leading and developing a team of 50-150 hourly associates by embodying Amazon’s Leadership Principles
Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.

Analytical profile. Understands process paths key metrics, regularly identifies and bring forward ideas to more senior team members.
Problem solver - owns the issue.
Operates with autonomy - determines corrective actions for risks and obstacles.
Focused on deliver results through own challenge, escalating or communicating issues to senior members of the team.
Build and sustains relationship with key people. Able to engage with the right points of contact to help solve problems faster.
Open to two way conversations.

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