Manager - Operations - Mexico Business Solutions

hace 2 semanas

Monterrey, México Uber Freight A tiempo completo

This Operations Manager in our Monterrey Center of Excellence leads Central Night Logistics functions that support Canadian and US customers for our Transportation Management division. The Operations manager will have a flexible rotating schedule that allows them to support teams on afternoons, nights, and weekends. There will be some on-call responsibilities.

What you'll do:

- Create a high-performance culture and raise the bar for results and the impact our teams are capable of delivering through close collaboration with US-based operations leaders to deliver tight and clear expectation setting, coaching, and real-time performance feedback
- Build and lead teams: Coach, develop, and assess supervisory and agent-level talent within the team to directly support US transportation management operations. Foster a positive work environment and ensure the team's professional growth.
- Collaborate with stakeholders: Work closely with US business operations stakeholders to understand their requirements and align processes accordingly. Act as a partner in driving employee engagement, talent acquisition, and performance management and retention.
- Drive effective communication and collaboration: Facilitate communication and collaboration between the Mexico team and US business operations. Act as a liaison between team members outsourced from US teams and their US leaders.
- Enhance efficiency and cost-effectiveness: Collaborate with business leaders to identify and implement measures that improve efficiency and capture cost savings, enabling business growth and profitability.
- Develop and implement workforce plans: Create workforce plans, space planning strategies, and resource allocation strategies to meet current and future business needs. Optimize resource utilization and ensure efficient allocation of personnel, facilities, and other resources.
- Facilitate team administration activities related to human resources, information technology, accounting, finance, and operations.

Basic Qualifications:

- Bachelor's degree with three+ years of experience in freight, logistics, or supply chain, or five+ years of experience in freight, logistics, or supply chain
- Minimum of one year of experience in associate management (supervision), specifically supervising teams in a matrix organization and supporting operations in other countries (Canada and USA preferred), including supervision of 10+ people that support more than one location, division, or process.
- Fluency in English and Spanish, with strong written and verbal communication skills in both languages.

Preferred Qualifications and Experience:

- Experience in team member recruitment, performance management, employee relations, training, and development.
- Understanding of cultural nuances and differences between Mexico and the US, with the ability to work effectively in a cross-cultural environment.
- Analytical and problem-solving skills, with the ability to develop workforce plans, allocate resources effectively, and make data-driven decisions.
- Excellent interpersonal and communication skills, building relationships and collaborating with stakeholders at all levels.
- Change management experience and a track record of managing a culture of continuous improvement.
- Self-starter with the ability to handle multiple demands and competing priorities.
- High customer focus, with the ability to understand the needs of various customers and adapt delivery style to drive results and accountability.
- Experience in logistics, finance, and project implementation.

  • Operations Business Specialist

    hace 2 semanas

    Monterrey, México Optimas Solutions A tiempo completo

    **Operations Business Specialist** Optimas is the leading global industrial distributor and service provider specializing in fastening and supply chain solutions for manufacturers seeking to improve efficiency and profitability. Customers rely on our deep industry and manufacturing expertise to create custom-tailored programs to help them streamline their...

  • Supervisor Operations Manager

    hace 3 semanas

    Monterrey, México Business Plane Group A tiempo completo

    Overview Direct message the job poster from Business Plane Group, President & Founder of BPG Time Critical Services. This is a full-time on-site role located in Monterrey, NLE for a Supervisor Operations Manager. Responsibilities Oversee daily operations, ensuring optimal performance and efficiency of business processes. Manage staff and coordinate with...

  • Mexico PPE Wholesale GM

    hace 5 horas

    Monterrey, México HexArmor A tiempo completo

    A leading PPE solutions provider is seeking an experienced General Manager to lead its new wholesale operations in Monterrey, Mexico. This role involves overseeing daily operations, managing supply chain processes, and ensuring compliance with regulations. The ideal candidate must have over 10 years of management experience in Mexico, strong financial...

  • Regional Sales Manager

    hace 2 semanas

    Monterrey, México GM Financial International Operations A tiempo completo

    GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and...

  • Mexico PPE Wholesale GM

    hace 2 semanas

    Monterrey, México HexArmor A tiempo completo

    A leading PPE solutions provider is seeking an experienced General Manager to lead its new wholesale operations in Monterrey, Mexico. This role involves overseeing daily operations, managing supply chain processes, and ensuring compliance with regulations. The ideal candidate must have over 10 years of management experience in Mexico, strong financial...

  • Operations Manager

    hace 7 días

    Monterrey, México Tarah International People Solutions A tiempo completo

    At Tarah International People Solutions, our drive is to help Companies to grow their projects, by hiring the right people, and providing guidance on how to reward and motivate their personnel. For a Manufacturing company, we are looking for: **Operation´s Manager** Responsible for the safety, quality, delivery, and costs associated with the manufacturing...

  • Workday QA Operations Manager

    hace 5 horas

    Monterrey, México TopBloc A tiempo completo

    Join to apply for the Workday QA Operations Manager (Mexico) role at TopBloc Monterrey, MXHybrid Role TopBloc is a Workday boutique partner firm that provides fixed‑time, fixed‑price Workday deployment services and on‑demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll,...

  • Business Operations Manager

    hace 3 semanas

    Monterrey, México Cargado A tiempo completo

    Business Operations Manager: Be the Backbone of Our Revolution! Where You'll Rock: Monterrey, NLE - The Heart of Action in Mexico! Who We Are: Cargado is an early stage technology startup revolutionizing how U.S.Mexico cross-border logistics is executed. In just a decade, we've seen trade between the US and Mexico skyrocket, growing a whopping 58% to $779...

  • Supervisor Operations Manager

    hace 3 semanas

    Monterrey, México Business Plane Group A tiempo completo

    OverviewDirect message the job poster from Business Plane Group, President & Founder of BPG Time Critical Services. This is a full-time on-site role located in Monterrey, NLE for a Supervisor Operations Manager.ResponsibilitiesOversee daily operations, ensuring optimal performance and efficiency of business processes.Manage staff and coordinate with...

  • Supervisor Operations Manager

    hace 3 semanas

    Monterrey, México Business Plane Group A tiempo completo

    OverviewDirect message the job poster from Business Plane Group, President & Founder of BPG Time Critical Services. This is a full-time on-site role located in Monterrey, NLE for a Supervisor Operations Manager.ResponsibilitiesOversee daily operations, ensuring optimal performance and efficiency of business processes.Manage staff and coordinate with...