Technical Consultant

hace 1 semana

Monterrey, México Blue Yonder A tiempo completo

Responsibilities:

- Should have good knowledge in the any two Blue Yonder products mentioned above. Should have hands on experience with installing and configuring the product and understand the interactions within various modules.
- Should have implementation experience on Blue Yonder products with at least one or two full cycle implementation experience.
- Should have experience in reviewing the integration design and suggest best practices.
- Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
- It is mandatory to have good knowledge of Oracle RBDMS concepts and administration. Knowledge of RAC (Real Application Cluster) is an added advantage.
- Understands how Blue Yonder solutions can be configured to better facilitate client business processes.
- Should have strong analytical skills and problem-solving skills. Knowledge of any defect management tool will be an added advantage.
- Ensures quantity and quality content in the Knowledgebase. Should be able to drive a KT and Transition plan effectively.
- Responsible for incident resolution for specific set of customers within the specified POD / Product / Project
- Adheres to priority-based management based on impact + urgency
- Drive Service Improvement Plans and ensuring the Incident Management process is performed as designed

Educational Qualifications
- Bachelor’s Degree in Engineering or Master’s degree in Computer Applications or other equivalent technical field.

Communication
- Associate has good English language Skills both verbal and written
- Associate has expert customer service/phones skills - Being able to walk associates through advanced tasks over the phone and dealing with difficult customers
- Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting to stake holder on project status.
- Must have excellent organization and technical documentation skills.

Work Experience
- 3-5 years work experience
- Must have experience on any 2 Blue Yonder products mentioned above.
- Proficient in Oracle SQL, PL/SQL, Shell scripting.
- Nice to have - Proficiency in Windows/Unix /Azure commands and troubleshooting skills
- Good understanding on Control-m & other CLM/BL tools.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here:
Core Values

Diversity, Inclusion, Value & Equity (DIVE)

is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural

Diversity Report

which outlines our commitment to change, and our

video

celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Junior Technical Consultant

    hace 3 semanas

    Monterrey, México 21Tech, LLC A tiempo completo

    **Job Title**:Junior Technical Consultant**Location**:Remote with travel- Work with team to implement product features and use products technical tools- Responsible for developing custom reports, with SR Consultant oversight and direction- Responsible for SQL Scripts, with SR Consultant oversight and direction- Responsible for documenting all solutions using...

  • Associate Technical Consultant

    hace 3 semanas

    Monterrey, México Blue Yonder A tiempo completo

    Responsible for the support and administration of BY Connect (using MuleSoft) and other integration components. The Technical Consultant must possess a broad range of analytical/technical skills and experience with enterprise-class services. The Technical Consultant will work with a team of technical staff within BY Teams, BY Customers, BY Partners and...

  • Technical Consultant

    hace 4 semanas

    Monterrey, México Blue Yonder A tiempo completo

    Job Title: Technical ConsultantOverview: The Technical Consultant must possess a broad range of analytical/technical skills and experience with enterprise-class services. The Technical Consultant will work with a team of technical staff within BY and should have Experience in installing, patching, deploying, upgrading, troubleshooting and performance tuning...

  • Associate Technical Consultant

    hace 3 semanas

    Monterrey, México Blue Yonder A tiempo completo

    **Position Title**Associate Technical Consultant**Location**Monterrey, Mexico**Overview**This is an entry-level Technical Consultant role that will work with BY customers to implement and integrate Blue Yonder solutions with their host systems. The Associate Technical Consultant will spend their time learning about basic technical architecture of BY...

  • Technical Consultant

    hace 2 semanas

    Monterrey, México Blue Yonder A tiempo completo

    Job Title: Technical Consultant Position Overview: The Technical Consultant position is responsible for implementation of Blue Yonder Category Management with good knowledge on Blue Yonder Category Management. These include independently handling the implementation and provide solution to technical/functional issues. Associate should have strong product...

  • Sr. Technical Consultant

    hace 3 semanas

    Monterrey, México Blue Yonder A tiempo completo

    **Sr Technical Consultant - Onboarding TMS****About BlueYonder**Blue Yonder is a **leading SaaS and AI-driven Global Supply Chain Solutions software product company **, and a Glassdoor “Best Places to Work” employer.We are seeking multiple **Business Consultants and Sr Business Consultants **to join the Delivery Services team where your core focus is to...

  • Cloud Technical Consultant

    hace 1 semana

    Monterrey, México Blue Yonder A tiempo completo

    Blue Yonder Title: Technical Consultant What you'll do - RESPONSIBILITIES - Should have hands on experience with installing and configuring the product and understand the interactions within various modules. - Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between...

  • Cloud Technical Consultant Intermediate

    hace 1 semana

    Monterrey, México Blue Yonder A tiempo completo

    Technical Consultant Int - Onboarding TMS About BlueYonder BlueYonder solutions are used by: 81 of the global stores Top 100 Retailers 79 of the global Consumer Goods Registry Top 100 20 of the Gartner Supply Chain Top 25 BlueYonder employs over 5000 of the industry’s most experienced demand and supply chain experts globally to develop, deliver and...

  • Sr Technical Consultant

    hace 3 semanas

    Monterrey, México Blue Yonder A tiempo completo

    Title: Sr Technical Consultant**Responsibilities**:- Understand the architecture and solution to predict issues and failures using the tools enabled for monitoring.- Become the super user on AppDynamics' features to proactively monitor performance in their environment as well as use the product to identify bottlenecks as needed- Communicate changes and...

  • Solutions Consultant

    hace 3 semanas

    Monterrey, México Palo Alto Networks A tiempo completo

    **Company Description** Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...