Quality Engineer

**Quality Engineer (Automotive)**

**Work Location: Puebla, Mexico**

**Workplace type: Onsite**

**Company Industry: Automotive**

**We're ALTEN Technology USA**, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, from the efficient heavy truck of tomorrow to a fully autonomous electric taxi. Our team of more than 400 people work across industries including automotive OEM, tier 1 suppliers, commercial vehicle, electric vehicle, new energy, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees, building relationships, and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level.

**Job description**:

- Lead **8Ds**, work with the team to:

- Utilize and capture the problem-solving process (Ishikawa, 5-why)
- Define corrective actions
- Ensure actions get completed on time
- Coach and develop the team's **8D** skills
- Audit line to ensure corrective actions are properly implemented
- Shall provide coaching and training to meet internal and external customer requirements
- The Plant Quality Engineer will support the quality department activities and promote continuous improvement of current processes
- Represents the customer within the plant and acts accordingly within his / her assigned production lines
- Keep all quality documentation updated within his / her assigned production lines, and ensure consistency between PFMEA, control plan and work instructions
- Organizes PFMEA updates with the plant process engineer
- Implement the necessary quality operating tools and methods to demonstrate process stability and operator's qualification: master / boundary samples, green / red rabbits for Poka-Yoke verification, gages, Capability studies, Gage R&R analysis, product audit checklist, etc
- Coach and train the Quality Technicians and operator / GAP leaders / supervisors on the quality principles of client and Customer specifics
- Responsible for complaint management for internal and external customers
- He / She ensures complaints are managed in due time with active participation from production personne
- He / She will utilize adequate Problem-Solving techniques (e.g. 8D) and reports regularly in reporting tools until closure (e.g. QSS)
- Communicate warranty claims with engineering department and warranty group and follow-up with the plant's corrective action plans for the claims
- Prepare internal / external deviation requests with supporting data and submit for approval
- Support the Program Quality Leader (PQL) to submit new model program PPAP to the customer
- Subsequent serial life PPAP for engineering changes, process changes or in-sourcing is the responsibility of the Plant Quality Engineer
- Leads the Quality System Efficiency (QSE), Supplier Quality Assurance (SQA), Safety & Regulatory (S&R) activities within his / her perimeter
- Request the support of QSE Engineer, SQA Engineer or Plant S&R coordinator for specific issues
- Conduct internal quality audits (Process, product) as planned, and support all internal and external quality audits as needed
- Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site
- Commitment to the highest ethical standards and adherence to client Code of Ethics Client Code of Management Client Environmental Policy Client Quality Policy
- All other duties as assigned by the company
- Has the authority to reject supplier material as warranted
- Can approve all work instructions including OK 1st piece instruction and inspection instructions
- Can enforce Control Plan per the customer requirements and standards
- Can reject or accept PFMEAs, Poka-Yoke and Control Plans
- Reporting to upper management / leadership on quality standard issues