Transactional Services Assistant

Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

**Transactional Services Assistant** (fixed term position)

**What can you expect?**

Client Support Services (CSS) is comprised of global service teams who are assigned to specific client (customer) accounts to handle contracts, claims and accounting.

In this role you will be an integral member of Guy Carpenter’s CSS Team supporting Transactional Service’s activities as a result of clients and reinsurers interactions and processes, being responsible for processing technical transactions (e.g., settlement / payment and reporting) and ensuring they meet applicable payment warranties and/or conditions. A **Transactional Services Assistant **provides first-level administrative support while learning routines, acquiring experience and developing skills.

**What´s in it for you?**
- Join an outstanding professional services firm with more than 150 years of history - we are 76,000 colleagues in four global businesses united by a common purpose to make a difference in the moments that matter.
- Culture of internal mobility, collaboration and valued partnership across the firm.
- Good work life balance.
- Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance).
- Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.
- Colleague Resource Groups, which provide access to leaders, mentoring opportunities, interactions with counterparts in industry groups and client organizations.

**We will count on you to**:

- Compiles client and/or reinsurer presentation materials and communications to resolve questions and to secure reinsurer agreements and payments of claims and account balances.
- Assists Market Fiduciary and/or Excess of Loss Collections (US) to facilitate with the collection of funds.
- Ensures assigned tasks are actioned accurately and in a timely manner in order to ensure Client measurement Service Level Agreements (SLAs) are adhered to.
- Run series of reports for internal and external parties

**What you need to have**:

- Bachelor’s degree (or equivalent) 4 Year College Degree (B.S. or B.A)
- Professional experience in administrative activities is desirable, specially in insurance, reinsurance or risk management.
- Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.
- Demonstrated ability to work as part of a high performance team. Attention to detail in completing assigned tasks.
- Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
- Successful management of workload; able to manage expectations of all Clients and Stakeholders.
- Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand.
- Able to challenge appropriately, supporting business cases with facts and information.
- Strong ability to quickly assess and offer effective solutions to problems efficiently.
- Ability to make sound judgements independently while knowing when to bring situations to the attention of Management.
- Able to engage, influence and negotiate with Colleagues in a professional manner.
- Consistently deliver superior Client service.
- Intermediate English proficiency.

**What makes you stand out**:

- Previous experience in an administrative related role at a reinsurance or insurance broker.
- Bachelor’s Degree in Accounting or Finance.
- Previous knowledge of reinsurance and/or insurance concepts preferred.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression or any other characteristic protected by applicable law.