CTO Assoc Manager

**Responsibilities**

At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences.

Our culture is guided by the PepsiCo Way, which is a set of values that define our mission to win with purpose in the marketplace and act with integrity in everything we do. Our commitments to racial equality, gender parity and sustainability are woven into these values and our teams. We’re creating smiles with every sip and every bite while advancing a sustainable, socially impactful agenda that promotes our goal of Winning with Purpose. The Global IT team supports just that with our mission to create more smiles with every CLICK and every LIKE.

Join our global, agile team and help us influence and drive PepsiCo’s digital transformation

**Application Monitoring Engineer**

**Main Purpose**

As an engineer within the PepsiCo Operations Center (POC), you’ll work with a variety of talented PepsiCo SRE teammates and serve as a driving force for IT stability, providing intelligent proactive monitoring to ensure end-to-end insight of mission critical services for all PepsiCo Technology Platforms.

**Accountabilities**
- Perform the role of a technical lead specialist in PepsiCo’s Operation Center and drive overall IT network stability
- Drive the success of an AIOps based Command Center through anomaly detection, proactive identification of incidents, providing technical insights during major incidents, supporting the global major incident process, and providing senior management updates
- Work with Operations leads and SMEs to provide solutions following best practices for monitoring and automation to ensure maximum business benefits
- Work with DevSecOps teams to provide reliability for services to minimize business impact
- Work directly with Major Incident Managers and MSPs to identify root cause for high and critical incidents and opportunities for automation
- Provide technical and process guidance to team members and MSPs
- Identify opportunities to improve operational stability and performance
- Partner with Problem management team and MIM’s to identify opportunities with monitoring and operations
- Focus on improving the Mean Time to Resolve (MTTR) for major incidents and improve Mean Time to Detect (MTTD)

Thank you so much for thinking about PepsiCo to start or continue your career

**Qualifications**

**Education/requirements**
- 5 years of experience in a Application Support or Applicaiton Engineering role
- 5 years of experience in an IT Command Center
- OS and Platform - Azure, PCF, Kubernetes, Linux, Windows, VMware, AWS, Cisco, Infoblox, F5, Palo Alto.
- Experience with observability, AIOps tools and methodology of products such as Splunk, ElasticSearch, AppDynamics, Dynatrace, Solarwinds, Nagios, Graphite, Grafana, Prometheus Solution Mgr., Focus Run, Datadog, BigPanda, MoogSoft, ITOM etc.
- AIOPS: Moogsoft, Big Panda, UiPath, ServiceNow Integrator HUB, Looms, Robotic Processing, Artificial Intelligence (AI) and Machine Learning (ML) Frameworks
- Automation/self-heal capability enablement & Observability and AIOPS: DataDog, Grafana, Prometheus, ELK, Elastic, Kibana, Kafka, CloudWatch, Jaeger, Zipkin, Kinesis, Apache Airflow, Focus Run, TWS, SAP Solman, Nimsoft, ELK, AppDynamics, Splunk
- API development using 3rd party libraries, REST/API
- Development expertise in Java, Python, PowerShell and shell scripting
- Experience with Agile/Scrum methodology

**_ Advance English_