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Medical Customer Service Representative $23,464 Monthly
hace 2 semanas
**Join the Coolest Call Center in Tijuana**:
**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
**Important**:
- ** A minimum B2 level of English is required for this position.**:
**Medical Customer Service Representative - Confie Tijuana**:
**Benefits**:
- Competitive salary with professional growth opportunities
- Comprehensive training and ongoing development
- Collaborative and team-oriented work environment
- Superior benefits compared to the legal requirements
- Weekly pay and productivity bonuses
- Rewards and recognition program
- Career advancement opportunities within the company
- Employee discounts on tuition with local universities
- Discounts with participating local businesses
- Paid training (including bonus)
- Excellent location accessible via public transportation
- Legal benefits
- Paid vacations and vacation premium
- Savings fund and voluntary savings plan
- Health services institution (IMSS)
- Federal Housing Credit Program (INFONAVIT/FONACOT)
**Requirements**:
- Conversational in both English and Spanish.
- Basic computer knowledge and typing skills.
- Valid Mexican documentation.
- Experience in Call Centers or related medical fields.
- Ability to work flexible hours, including evenings and weekends if necessary.
**Responsibilities**:
- Receive and assist calls from Scan Health Plan clients regarding medical, pharmacy, and dental insurance needs.
- Pre-qualify prospective clients to help enhance their health coverage benefits.
- Provide friendly and compassionate customer service, particularly to elderly clients.
- Handle sensitive client information with caution and maintain privacy and confidentiality.
**Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience
