SAP Training Analyst Jr

hace 1 semana

Ciudad de México Hashmap A tiempo completo

**Req ID**:226465

We are currently seeking a SAP Training Analyst Jr to join our team in Mexico, Ciudad de México (MX-CMX), Mexico (MX).

**In these roles you will **be responsible for**:

- Designs curriculum and delivers training for client’s key users and final users including using NTT DATA supported software and tools.
- Designs, develops, indexes, and maintains technical documentation using NTT DATA and/or training repository. Monitors end-user feedback and systems development efforts to facilitate continuing improvement of documentation.
- Develops computer-based training on supported software. Manages projects including timelines, development of costs, development of content, audio, and video recording, digitizing media, writing user interface, developing assessments, and creating web animation.
- Consults with BPOs to analyze business process-supporting technology needs, and documents new processes for end-user retrieval of data and/or information. Promotes the use of technology and technology tools to support continued efficiency and improvement in departmental processes.
- Maintains central training repository web pages. Tasks include coordinating and maintaining user interface, documenting processes and policies related to page development, creating graphics and animations, and serving on web related committees and projects.
- Conduct business process mapping and requirements gathering sessions with new customers to determine project flows.

**Requirements for this role include**:
What are the required skills for this role? (3-5 at the most).

Points to emphasize:

- 6+ years of relevant consulting experience
- 5+ years of experience with Change Management projects running training designed and instructional learning
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, SAP, and other eLearning apps)
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Advanced English

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._

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