Junior Operations Coordinator

hace 10 horas

Merida, México WorldStrides A tiempo completo

The Operations Coordinator Assistant provides assistance to the operations coordinator for the success of Operations for the assigned region, destination(s) or programs in Latin America and / or Rest of the World. She or he works closely with operational targets and budgets.

**Responsibilities**:

- Executes back-office processes, including invoice processing.
- Helps organize and collect documentation
- Supports the Operations coordinators as needed.
- Executes reservations assigned by the operations coordinator.
- Research and generation of new supplier contacts
- New supplier account set up
- Collects and organizes supplier data to build and concentrate more product knowledge to make available to other teams like Sales and Program Management.
- Executes reports for the contracting and operational teams to facilitate relevant data to managers and directors.
- Works with Product Management to ensure fast replies when needed.
- Keeps a good relationship with the suppliers, provides good customer service for suppliers and internal customers (Sales, Program management, On tour Support and flight teams)
- Contributes to the preparation of final departure documents for Tour Directors, such as final trip itinerary, tour confirmations, and payment vouchers, as needed.
- Assumes additional responsibilities as requested.

**Requirements**:

- A Bachelor's degree in Business and/or Administration, or a relevant field.
- Preferably, 1-2 years progressive operational experience/internships with a solid understanding of the travel industry or other related industries.
- Strong communication and presentation skills.
- Proficient technical and analytical skills.
- Proficiency in Excel, Microsoft Office, and the ability to learn new software products
- Knowledge of budgets/reports and familiarity with numbers
- Negotiations skills
- Must be fluent in Spanish and English

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