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**Responsibilities**: - Looks for ways to improve the current process and share best practices with senior leadership. - Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. - Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks. - Builds trusted internal and external customer relationships - Has the ability to operate with a limited level of direct supervision. - Can exercise independence of judgement and autonomy. - Acts as SME to senior stakeholders and /or other team members. - Ability to manage teams. **Qualifications**: - 2-5 years relevant experience - High Level analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis - High level of analytical skills and complex problem-solving - Excellent planning and organizational skills - Proficient PC skills (Microsoft Office with emphasis on Excel) - Consistently demonstrates clear and concise written and verbal communication skills **Education**: - Bachelor’s/University degree or equivalent experience **Responsibilities**: Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Establishes and maintains a robust control environment and culture within the Citi businesses worldwide. Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements. Assists in assessing current status of all regulation related controls Recommends control enhancements as needed Identifies best practices to be shared with global Citi businesses Develops and maintains tracking metrics for management reporting and escalation Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal. Develops a broad and detailed understanding of the organization’s landscape, culture and technology. Understands the various businesses and the applicable regulations which govern Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as expert to senior stakeholders and /or other team members. Ability to manage teams. **Qualifications**: 3-5 years’ experience in Operational Risk is a must. Other risk and control disciplines for Small and Medium Enterprises would be a plus - Credit, Operations, Internal Control. Expertise in the following is beneficial: Fraud Awareness and Risk Management, Legal and Regulatory Compliance. Experience in Internal/External Audit would be desirable. Consistently demonstrates clear and concise written and verbal communication skills. Demonstrate abilities to work under pressure environment. Management of a global operations and a complex environment that includes global teams. English level - Intermediate. Desirable management of databases, macros, Access, SAS, Phyton or Advance Excel knowledge. - **Job Family Group**: Risk Management - **Job Family**: Operational Risk - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting