IT Support

hace 5 días

Ciudad Juarez, México TE Connectivity A tiempo completo

TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations.

**What your background should look like**:
**Main Functions**:

- Supports hardware installation and configuration and ongoing maintenance of the computer and MDF.
- May monitor and troubleshoot equipment and assist with logging and documentation.
- Responsibilities may also include cabling, racking and server installations.
- Coordinates, diagnoses, troubleshoots, and supports incident employee issues with personal computers, mobile devices, printers and related systems.
- Provides support services to employees with technical problems and information technology issues involving desktop, laptop, or network services from local personnel or from employees using network remote access.
- Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support.
- Responsible for IT and Cybersecurity local Audits; Comply with IT and Business policies, procedures, and service guidelines
- Provides timely resolution of problems or escalation on behalf of customer to the appropriate technical personnel.
- Builds strong and positive working relationships with all functional areas.

**Basic Requirements**:

- Degree in Computer systems, Technology or related
- 2 - 3 years’ experience as IT Analyst in a manufacture environment
- Good negotiation skills with different departments
- Basic knowledge with cybersecurity audits
- English

**Competencies**:

- Values: Integrity, Accountability, Teamwork, Innovation

  • IT Support Specialist

    hace 2 semanas

    Ciudad de México Layers Logic IT LTD A tiempo completo

    **Job Description - IT Desktop Support Engineer****Role Overview**:We are looking for a skilled **IT Desktop Support Engineer** to provide technical assistance, resolve IT-related issues, and ensure smooth daily operations for end-users. This role requires strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced...

  • IT Support Specialist

    hace 2 semanas

    Ciudad de México Layers Logic IT LTD A tiempo completo

    **Job Description - IT Desktop Support Engineer** **Role Overview**: We are looking for a skilled **IT Desktop Support Engineer** to provide technical assistance, resolve IT-related issues, and ensure smooth daily operations for end-users. This role requires strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced...

  • IT Support Engineer

    hace 5 horas

    Ciudad Juarez, México Emprego MX A tiempo completo

    **WIWYNN MEXICO, S.A. DE C.V.** **Solicita**: **IT Support Engineer** **Descripción y Requisitos** - Experience: - 3 years experience working on IT operations. - Experience in OS Windows10, AD, DHCP, DNS, O365, PC Setup & support experience, structured cabling. - Printed Configuration. - IT Equipment Inventory, Maintence, Win Server 2016-2019. -...

  • IT Support Engineer

    hace 5 días

    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO** **Has a great Job opportunity for you as**: **IT SUPPORT ENGINEER** **Requirements**: - Bachelor Degree in IT, Computer Systems or related fields. - 3 years of similar experience in the position - IT support to PD floor on the troubleshooting issues - 70 % of English spoken - Knowledge on Oracle data bases using SQL language -...

  • IT Support Engineer

    hace 3 días

    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO****Has a great Job opportunity for you as**:**IT SUPPORT ENGINEER****Requirements**:- Bachelor Degree in IT, Computer Systems or related fields.- 3 years of similar experience in the position- IT support to PD floor on the troubleshooting issues- 70 % of English spoken- Knowledge on Oracle data bases using SQL language- Troubleshooting to...

  • IT Support Engineer

    hace 5 días

    Ciudad Juarez, México Wistron México A tiempo completo

    **WISTRON MEXICO****Has a great professional opportunity for you as**:**IT Support Engineer****Requirements**:- Bachelor Degree in Computers Science, IT Engineer or related fields.- 70 % of English spoken- 1 year of experience in support the production area.- Oracle data bases using SQL language,- troubleshooting to desktop, HW and SW...

  • IT Support Engineer

    hace 2 semanas

    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO****Has a great Job opportunity as****IT SUPPORT ENGINEER**We are seeking a highly motivated IT support engineer to join our team with Minimum 1-to-2-yearexperience in understanding of how ERP works within an organization, able to solve problems creatively and effectively.**Requirements**:- Bachelor Degree in IT, Computer Systems or related...

  • IT Support

    hace 3 días

    Ciudad Juarez, México TE Connectivity A tiempo completo

    TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and...

  • IT Support

    hace 3 semanas

    Ciudad Juarez, México TECMA A tiempo completo

    **This position consists of an array of duties, such as**:- Windows and Linux server management.- Active Directory and Exchange server management.- VMware ESXi and vCenter deployments and management.- Cisco router and switch deployments, configurations and maintenance.- Cisco Unified Communications and Unity Connection deployments, configurations and...

  • IT Support Engineer

    hace 2 semanas

    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MEXICO** **Has a great Job opportunity as** **IT SUPPORT ENGINEER** We are seeking a highly motivated IT support engineer to join our team with Minimum 1-to-2-yearexperience in understanding of how ERP works within an organization, able to solve problems creatively and effectively. **Requirements**: - Bachelor Degree in IT, Computer Systems or...