Remote IT Ops Specialist

hace 24 horas

Ciudad de México CDMX Cattle Care A tiempo completo

**Job format: REMOTE**

**Position**: full-time, salary paid in USD

**About us**:
At Cattle Care we increase revenue of dairy farms and decrease GHG emissions, antibiotics, and hormone usage. We secured $3.2M in funding from serial angel investors, VCs, and domain experts.

We have 115 dairy farms and $2.9M ARR. Our customers and users are dairy farm owners and managers.

**Job description**:
We are looking for a detail-oriented video technician with experience in camera configuration, quality control, and troubleshooting video systems remotely.

**Responsibilities**:

- Camera configuration updates
- Camera crop, quality adjustments
- Quality controls on the video footage (looking out for video freezes, lags, short)
- Pulling footage from remote Network Video Recorders (using Teamviewer or FFMPEG)
- Troubleshooting and repairing systems remotely.
- Strong communication skills, attention to detail, and follow-through
- Workday in Central Standard Time (8 AM to 5 PM, flexible)

**Skills to have**:

- Linux terminal, SSH
- Git (Gitlab)
- Network Configuration
- Computer Hardware
- High attention to detail
- Excellent note taking, annotation
- Critical thinking in solving technical problems
- Methodical and logical approach
- Conversational English is required (internal communication with English-speaking team)

**Would be great**:

- Linux administration
- Experience dealing with FFMPEG, codecs (H.264, H.265, AV1), video containers (.mp4,.avi,.mkv)

**Education**:

- High school or equivalent

**This job Is ideal for someone who is**:

- Dependable - more reliable than spontaneous
- Detail-oriented - would rather focus on the details of work than the bigger picture
- Organized - keeps detailed records, documents and information
- Process driven - able to closely follow guidelines and checklists to get jobs complete

Pay: $20,000.00 - $30,000.00 per month

**Experience**:

- working in a terminal (CLI) in Linux: 1 year (required)
- troubleshooting remote computer systems: 1 year (required)
- working with IP camera systems, NVRs: 1 year (required)

**Language**:

- English (required)

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