Temporary Back Office Customer Experience Associate

hace 6 días


Villa la Cima, México Helpware A tiempo completo

**Primary Responsibilities**:

- Maintain constant communication with our Customer Service Manager to identify customer pain points.
- Collaborate with customer service colleagues to identify and track issues & trends to improve the customer experience.

**Qualifications**:

- **To live within Guadalajara's Metropolitan Zone**:

- C1 in written and verbal English
- 1-3 years of experience in a customer service role at an e-commerce company, start-up and subscription experience is a plus
- The ability to work evenings and weekends is highly preferred

**We Offer**:

- 16,000MXN gross
- Food vouchers
- Law benefits
- Major Health Care Insurance

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 al mes

Beneficios:

- Descuentos y precios preferenciales
- Programa de referidos
- Seguro de gastos médicos mayores
- Trabajo desde casa

Pregunta(s) de postulación:

- Vives Actualmente en la Zona Metropolitana de Guadalajara?

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 45110, Villa la Cima, Jal.



  • Villa la Cima, México Helpware A tiempo completo

    **About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

  • Lead Generator

    hace 2 semanas


    Villa la Cima, México Helpware A tiempo completo

    **Key Responsibilities**: - Identify and qualify new sales opportunities - Diligently maintain active engagement through CRM to stay current on leads and follow ups to increase customer interest in the product - Craft a great first impression to our prospects and customers by providing them with a world class experience and unique customer service; -...


  • Villa Hidalgo, México AEO A tiempo completo

    A leading retail company in Jalisco is seeking a Sales Associate to enhance customer experience and drive sales. The role involves providing exceptional service, managing transactions, and maintaining store standards while being proactive in resolving customer issues. Ideal candidates should possess strong communication skills and previous retail experience...


  • La Paz, México AEO A tiempo completo

    A retail company located in Mexico, Baja California Sur, La Paz is seeking a Sales Associate to enhance customer experiences and drive sales. The role involves delivering exceptional service, promoting brand loyalty programs, and ensuring a well-presented store environment. Ideal candidates will have previous retail experience, strong communication skills,...

  • Recruitment Administrator

    hace 3 semanas


    Villa la Cima, México Helpware A tiempo completo

    **About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...


  • Villa la Cima, México Helpware A tiempo completo

    Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.We are expanding our TelSales Team. This telephone based...


  • Villa la Cima, México Helpware A tiempo completo

    **Call center Working Team Leader** **About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class...


  • Villa la Cima, México Helpware A tiempo completo

    **Position Overview**:As a Customer Service Representative, You will interact with customers to provide information in response to inquiries about products and services. Handle and resolve complaints as needed.**Primary Responsibilities**:- Check to ensure that appropriate changes were made to resolve customers' problems.- Keep records of customer...


  • Villa la Cima, México Helpware A tiempo completo

    **About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...


  • Villa la Cima, México Helpware A tiempo completo

    _ **Part-Time Customer Support Representative**_ **Work 20 hours per week and Earn $9,600 MXN base salary + Bonuses!** Looking for flexibility and stability? Join our Customer Support team! You’ll start training onsite and then transition to **working from home** once you’re fully trained. **We offer**: - **$9,600 MXN gross monthly salary**: -...