Associate Customer Ops Specialist
hace 2 semanas
**Why Work at Lenovo**:
Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive. And we go big. No, not big—huge.
We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.
The one thing that’s missing? Wellyou...
**Description and Requirements**:
The North America Infrastructure Solutions Group (ISG) Transaction Support Services team is inviting you to bring your expertise, skill set and positive attitude as an Associate Customer Ops Specialist, and be a pillar of the Lenovo Customer Experience, reporting to the NA ISG TSS Manager.
In this position, you will be able to expand your analytical, networking, and operational skills in validating purchase orders, according to our Firm Order Policy, from our customers and load them in our systems. You will have daily interaction with Customers & internal Lenovo teams as Customer Fulfillment, Sales and more to meet/exceed customer expectative contributing to healthy metrics.
Additionally, you will be asked to participate and / or lead projects that bring improvements to the operation
**Required Skills**:
College degree or be an active (enrolled) student on a major such as International Commerce, Business, Marketing or Engineering.
Excellent English, written and oral.
Strong analytical and numerical capabilities
Able to concentrate over long periods of time
Able to work with little supervision
Excel (Pivot tables, basic formulas, conditions)
Attention to Detail
SAP Knowledge is a PLUS
Must be self-driven and can work independently while focused on delivering set objectives
Must have ability to work in a fast-paced environment and multi-task quickly and efficiently
- Monterrey - Nuevo León - Mexico
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