Collections Coordinator

**Position Title**: Collections Coordinator

**Location**: México City

**Reports to**: C&C Manager

This position is responsible for supporting and coordinating all collection activities for the country. The position has three direct reports in Mexico - Collection Analysts - and coordinates collection work supported by the GBS Collections Organization team in US.

**Responsibilities**:

- **Collection and AR Management**
- Oversee collection efforts for analysts in Mexico and coordinate with Collection Team in Freeport for securing timely collection on all customer’s Account Receivable balances.
- Usage of SAP´s FSCM tool to track, manage, and follow up on related AR fronts: collection contact with customers, disputes, chargebacks, short payments, deductions, rebills, payment allocation, etc.
- Prepare collection plan / forecast for the month and quarter based on corporate targets and lead and follow though with local and Freeport’s resources to secure plan achievement.
- Ensure OTC process is handled accordingly to policies and procedures.
- Develop and maintain / keep current strong knowledge of Customers payment policies
- Prepare and distribute reporting for collection results (daily aging, daily trackers, weekly Actual vs Forecast results, FSCM usage, etc.)
- Identify opportunity areas in collections team processes and capabilities and act to correct/strengthen any deviation
- Coordinate month-end closings activities on Accounts receivables
- Coordinate and support financial audits on Order to Cash processes
- Partner with customers and commercial teams for reviewing payment plans from customers when in financial constraints and define a plan that progressively minimize the risk for the company.
- Provide timely follow-up on existing payment arrangements
- Coordinate legal action with external collection agency and legal department as last resort to collect old due balances on which direct collection efforts with customers has been exhausted with no progress.
- Update and maintain bad debt reserves for the different divisions in line with Corporate Policy and identifying and bringing up for management approval specific instances requiring reserves to secure appropriate exposures captured within financial statements.
- Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other teams
- **Business Partnership**
- Create and maintain strong relationships with internal / external customers to leverage on them in order to achieve results
- Customers visits as needed to address AR related issues
- Communicate and escalate situations in a timely manner
- Engage with and influence other areas involved in the OTC process to resolve issues (Sales / Sales Admin / Finance / Customer Service / Supply Chain / Legal)
- AR related reporting for Management / Internal Customers #LI-MF1
**Key Qualifications**:

- 3 to 5-year experience in multinational companies (fast rotation consuming goods preferred)
- SAP experience (FSCM knowledge is a plus)
- Strong customer service and client relationship building skills
- Strong organizational and communication skills are a must
- Fluid English speaker (80%)
- Excellent written and oral communication skills, high energy, action-oriented
- Retail customer’s website/portal experience (Soriana, Chedraui, WalMart, HEB, Casa Ley, Elektra, Lumen, Office Depot, Office Max, etc)
- Proficiency in Microsoft Office Applications including Microsoft Word, Excel, and PowerPoint required.
- Excellent analytical skill and ability to meet processing deadlines.
- Ability to work independently as well as part of a team.
- Superior organization and attention to detail.

Newell Brands (NYSE: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Jostens, Marmot, Rawlings, Oster, Sunbeam, FoodSaver, Mr. Coffee, Rubbermaid Commercial Products, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, Waddington and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.