Insurance Operations Associate

hace 1 semana

Tijuana, México Integon Service Co. A tiempo completo

The Insurance Operations Associate ll is responsible for supporting achievement of service level agreements within area of responsibility by
following established procedures to review, verify and process incoming insurance-related documentation and update system of record as
required.

**Key Responsibilities**:

- Process insurance-related documentation queues by verifying extracted data, comparing against physical documentation for
accuracy, researching exceptions, entering changes and updating system of record to ensure accuracy and completeness of
database information.
- Locate loans and match to excepted data by following established procedures to review captured documentation.
- Conduct database searches for corresponding loans and update system of record.
- Facilitate the achievement of service level agreements by entering data and processing assigned insurance-related
documentation queues quickly and accurately to meet department quality and productivity standards.
- Build insurance operations skills and knowledge by participating in cross-training and learning additional processes and
procedures to support multiple workflows and contribute to effectiveness of team operations.

JOB REQUIREMENTS

**Preferred Qualifications**:
Education and Experience
- High school diploma or equivalent experience.
- 1 or less years of experience.

**Functional Skills**:

- Ability to follow established procedures to complete data entry and processing tasks.
- Basic knowledge of procedures and best practices for documentation processing.
- Working knowledge of Microsoft Outlook, Word and Excel and Power point.
- Ability to utilize effective research and investigative techniques.
- Effective verbal and written communication skills.
- Utilize established procedures to guide decision-making.
- Maintain a professional, polished and poised demeanor.

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