Site Reliability Engineer

Title: Site Reliability Engineer

Location: Remote in Country (Mexico)

Blue Yonder is seeking an experienced Site Reliability Engineer (SRE) to join their team. The SRE will collaborate with software engineers, architects, and cloud engineers to deploy and operate the systems required to develop and deliver the company's products. The role involves ensuring a well-running production environment with a focus on reliability, high availability, and performance. Other responsibilities include automating and streamlining operations and processes, troubleshooting, and resolving issues, and mentoring other SRE/DevOps engineers.

Key Objectives and Responsibilities:

- Ensure a well-running production environment through a focus on reliability and a holistic view of system health.
- Respond to technical business requirements around availability, performance, and planned maintenance activities to ensure a well-operating solution and SLA compliance.
- Drive operational improvements, prevention of incidents, automation frameworks, self-service infrastructure, logging and metrics, and scorecards.
- Measure and optimize system performance to continually improve capabilities and innovate for customer needs.
- Participate in Agile team activities such as backlog grooming, planning, daily stand-ups, and retrospectives.
- Keep up to date with the latest industry trends and technologies.
- Collaborate with development and infrastructure teams to improve services through testing/release procedures.
- Drive Root Cause program innovations, ensuring completeness and quality, and achieving corrective and preventative action outcomes.

Required Skills and Qualifications:

- Bachelor's degree (or equivalent) in computer science or related discipline.
- At least 2 to 3 years' experience developing, managing, or supporting distributed systems in a Cloud/IaaS environment, with experience in Azure preferred.
- Exposure to Cloud Technologies and Cloud Delivery, CI/CD tools like Azure DevOps, GitHub, Jenkins, etc.
- Proficiency with at least one scripting/automation/OOL programming language such as PowerShell, Python, Ruby, Groovy, Bash, and Java.
- Experience working with monitoring and visualization tools such as Splunk and AppDynamics.
- Experience coordinating between support and development teams to ensure effective delivery of monitoring services to the end-user.
- Experience implementing best practices and industry standards for operational monitoring aligned to ITIL.
- 2 to 3 years' experience working in a large, matrix-driven corporate environment desired.
- Agile experience through Scrum or other similar Sprint-based delivery approaches preferred.
- Strong communication and interpersonal skills, analytical and problem-solving skills.
- Ability to work efficiently in a fast-paced technical environment with increasing support demands and complexity.
- Ability to manage multiple priorities and assigned tasks to meet deadlines and objectives.
- Ability to collaborate and openly share ideas with a team of like-minded professional

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

- Major And Minor Medical insurance
- Flexible Time Off
- Great vacation scheme
- Permanent Job Contract
- Groceries Voucher Card
- Saving Fund
- And Much More

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here:
Core Values
- Diversity, Inclusion, Value & Equality (DIVE)

is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural

Diversity Report

which outlines our commitment to change, and our

video

celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.