Ir Customer Service Team Lead

**What will you do?** As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You...

**Job Title**: Director Customer Service **Location**: Monterrey, Mexico **Company**: Johnson Controls International (JCI) **What you will do**: The Director of Customer Service is responsible for leading and developing the customer service strategy of Johnson Controls. This role involves overseeing customer care operations, ensuring customer...

**What will you do?**- Support the development and execution of the customer service strategy specific to the LATAM region. Lead the customer service reporting initiatives and develop metrics, scorecards, and KPIs to evaluate and enhance customer service performance. Establish a standardized quarterly business review process for customer service performance,...

**What you will do**:- Oversee customer service operations, ensuring high-quality service delivery to clients.- Coordinate between customers, technical support, and sales teams to resolve issues and manage expectations.- Monitor the status of customer complaints and ensure timely resolutions.- Mentor and coach customer service representatives to enhance...

1 week ago Be among the first 25 applicants Direct message the job poster from ContactPoint 360 Bachelor's Degree in Communication and Digital Media We are a Canadian call center dedicated to delivering outstanding customer service experiences, and we’re seeking talented individuals to join our growing team. This role involves managing client...

1 week ago Be among the first 25 applicants Direct message the job poster from ContactPoint 360 Bachelor's Degree in Communication and Digital Media We are a Canadian call center dedicated to delivering outstanding customer service experiences, and we’re seeking talented individuals to join our growing team. This role involves managing client...

Join ContactPoint360 in San Pedro Garza García, Nuevo LeónWe are aCanadian call centerdedicated to delivering outstanding customer service experiences, and we're seeking talented individuals to join our growing team.This role involves managing client relationships, providing customer support, processing documentation, and ensuring excellent service...

The Vanguard Agency is a highly respected, independent, and very progressive insurance agency in the greater Houston area. We pride ourselves on our five-star service (check out our Google reviews!) and on being there for our client’s every insurance need, personal and commercial lines. We are growing faster than anyone else because we are not your...

Empresa dedicada a Logística solicita:**CUSTOMER SERVICE REPRESENTATIVE****Requisitos**:- Preparatoria/Universidad concluida- Inglés 100% (Indispensable)- Disponibilidad de jueves a domingo (1:00pm - 10:00pm)- Vivir accesible a Valle Oriente**Ofre**cemos:- Sueldo de $25,000.00 brutos- Prestaciones de leyTipo de puesto: Tiempo completoSueldo: $20,000.00 -...

Qualifications Required: Minimum 3 years of experience in OEM customer service positions (manufacturing environment) International Business Administration degree or equivalent Strong proficiency in Microsoft Office (Emphasis on Excell at an intermediate level) Advanced knowledge in the use of ERP (SAP S4/HANA preferably) Bilingual (Strong ability to write,...