Gcp Infrastructure Team Manager

hace 21 horas


Monterrey, México Connectingology A tiempo completo

Description
- Own and monitor the performance and calibration on team members
- Identify and implement initiatives to drive customer satisfaction, increase case quality, increase efficiency, and boost team productivity -- and share the initiatives and results with Google Manage the performance and career development of the technical support team
- Own and create performance improvement plans

**Scheduled 8am - 8 pm (Shifts)**

**Requirements**:
Solid experience in IT, focused on Infrastructure
Produciton Support experience (Interested on support)
+2 Years using cloud technologies (GCP / AWS / Azure / IaaS)
Leading teams experience
Infrastructure services in Cloud Services & cloud platforms.
Experience in Troubleshooting and supporting Cloud Infrastructure services

8 years



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