HR Shared Services Specialist

hace 1 semana

Guadalajara, México Insulet Corporation A tiempo completo

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it- Position Overview:
Human Resources (HR) Shared Services Specialist is responsible for delivering high quality centralized transactional actions supporting the entire life cycle of an employee from hire to retire by refining and executing processes that will impact the employee experience like talent acquisition, onboarding, benefits administration, change requests and offboarding.

**Responsibilities**:

- Manages case load, prioritizes, and allocates cases within the team.
- Ensuring data quality & accuracy
- Recommending solutions to process failings and contribute to the continuous improvement of processes
- Continuously strive to gain customer satisfaction and minimize complaints
- Highlight areas of improvement and suggest actions to maintain best practice
- Suggest and implement process improvements that will contribute to more efficient working practices
- Manage or escalate complaints as appropriate.
- Liaise effectively with all areas of the HR function - be a key bridge of effective interaction and connectivity
- Be involved in any cross functional or HR projects as necessary
- Ensure effective controls are in place to meet SOX requirements

Education and Experience:
Minimum Requirements:

- Bachelor’s degree and administrative experience in a recruiting, staffing or HR department.
- 5 years of experience working in a Human Resources or Talent Acquisition function.
- 3 years experience with Workday

Preferred Skills/Competencies:

- Able to manage multiple priorities, demonstrate objectivity, be results-oriented, and show initiative and creativity.
- Must be flexible, work well under pressure, and have the ability to readily adapt to change.
- Strong customer service and teamwork orientation.
- Advance skills and technical capabilities in MS Office (Word, Excel and Outlook), smartsheet and Workday is a plus.
- Teamwork and Collaboration - Demonstrates effective working relationships and communications with coworkers and colleagues including proactive, transparent communication.
- Customer Service and Responsiveness - Following up and responding to inquiries (internal and external) within 24 hours.
- Continuous Improvement - Consistently seeking opportunities to improve the efficiency and effectiveness of our work and services provided. Exposure to LEAN and/or Six Sigma methods
- Quality of Work - creates processes to ensure accuracy, thoroughness, and completeness.
- Finding a Way - Doing what it takes to get the job done. Demonstrating initiative and going above and beyond what it expected.
- Confidentiality - Ensuring all documents and conversations where sensitive information is involved is protected and secured at all times. This includes locking work area when leaving for the day and securing computer and documents when away from your desk.

Physical Requirements:

- This position is performed in a traditional office environment and accesses information using a computer.

  • HR Shared Services Specialist

    hace 1 día

    Guadalajara, Jalisco, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.We are...

  • HR Shared Services Specialist

    hace 1 día

    Guadalajara, Jalisco, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are...

  • HR Shared Services Specialist

    hace 1 semana

    MX - Guadalajara (Office) Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are...

  • Manager, HR Shared Services

    hace 2 semanas

    Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...

  • Sr. HR Shared Services Specialist

    hace 4 semanas

    Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...

  • Director, Igbs HR Shared Services

    hace 2 semanas

    Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.We are...

  • Director, Igbs HR Shared Services

    hace 6 días

    Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...

  • Specialist, People Services

    hace 4 semanas

    Guadalajara, México Slalom Consulting A tiempo completo

    **Who You’ll Work With**Global Services is comprised of collaborative, inclusive, cross-functional teams that work together to support our corporate functions. We push the boundaries of what’s possible and deliver solutions that accelerate innovation at a global scale. Our teams include Information Technology, Legal, Information Security & Governance,...

  • Specialist, People Services

    hace 24 horas

    Guadalajara, México Slalom Consulting A tiempo completo

    **Who You’ll Work With** Global Services is comprised of collaborative, inclusive, cross-functional teams that work together to support our corporate functions. We push the boundaries of what’s possible and deliver solutions that accelerate innovation at a global scale. Our teams include Information Technology, Legal, Information Security & Governance,...

  • Business HR Support Specialist

    hace 1 semana

    Guadalajara, México Koch Global Services A tiempo completo

    **Your Job** **Our Team** The Business HR Support (BHRS) Capability is a team that works to advance the global HR operating model by bringing together the work defined in the service catalog through enhancements in process, technology and new support capabilities that will reduce the barriers that prevent Business HR from focusing on strategy and cultivating...