Travel Specialist

hace 2 semanas

Colonia Lomas de Chapultepec, México H&M A tiempo completo

Descripción de la empresa

As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team?

Descripción del empleo

Negotiates corporate rate agreements with hotels, handles all incoming international travel requests, and oversees reconciliation of monthly travel reporting to ensure accordance with H&M’s Travel Policy.

**Job Responsibility including but not limited to**:

- Completes contract negotiations with all Hotels, and works with Travel Manager on Rental Car and airline contracts on a yearly basis
- Serves as contact person for H&M’s travel agency and assists agents in resolving escalated travel issues regarding bookings and cancellations.
- Books all Hotel reservations and where applicable rental cars for H&M travelers coming to the United States from all other countries
- Oversees monthly charge backs to all H&M Countries for Hotel stays within the U.S.
- Oversees monthly reconciliation on selected travel costs and analyzes travel reports for any unusual variances
- Answers employee calls regarding travel related questions, directions, etc.
- Approves Conference and meeting rooms and group bookings at hotels for various departments.
- Makes final decision new hotels for new store openings along with taxi services, as needed.
- Creates fact sheets for every new store location
- Books and reconciles all long term housing requests for stays in excess of 14 days.
- Partners with Travel Manager to update Travel Policy as needed throughout the year
- Serves as main contact person with accounting department on travel related billing issues
- Ensures that US employees have a clear understanding of H&M Travel Policies through creation of internal reference materials, constant communication initiatives and training documents

**Financial Accountability**:

- Negotiates corporate rate agreements for hotels

**Requisitos**:

- At least 3-5 years experience in Travel related field
- Advanced PC skills in Microsoft Word, Outlook and Excel a Must.
- Strong written and verbal communication skills and able to communicate with all levels of staff
- ** Advanced level of English**

**Competencies**:

- Excellent organizational skills
- Strong sense of Customer Service for internal and external clients
- Must have up-to date knowledge and understanding of H&M Travel Policies and procedures.
- Ability to work independently and in a high pressure, fast-paced, time sensitive, deadline oriented environment
- Driven and result oriented
- Ability to protect confidential information
- Familiar with our on-line booking/expense tool Concur
- Prior relationship building with travel vendors
- Organized and detail oriented

Información adicional

We believe in a culture where we succeed as one team. At H&M the opportunities to grow are endless, either within your expertise area or by strengthening your leadership skills. And we encourage you to grow with us - by developing your own skills and together as a team create the best customer experience there is. So, bring out the entrepreneur within yourself and join our journey

**Do you think we are a match? We hope so**

**We are looking forward to hearing from you

  • Travel Specialist

    hace 3 semanas

    Colonia Lomas de Chapultepec, México H&M A tiempo completo

    Descripción de la empresaAs one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new...

  • Client Travel Support Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México Destiny&Co Travel Agency A tiempo completo

    As a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance.AtDestiny&Co., we focus on creating organized and meaningful travel experiences.Key ResponsibilitiesServe as a primary point of contact for travelers.Assist with trip changes and...

  • Online Reservations Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Evermore Travel LLC A tiempo completo

    Job Title:Online Reservation SpecialistLocation:RemoteCompany:Evermore Travel LLCAre you passionate about travel and eager to build a rewarding career from anywhere?Join our team as anOnline Reservation Specialistand help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perksWhat...

  • Remote Travel Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México HJB Travels A tiempo completo

    Job Description:As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving...

  • Luxury Travel Consultant – Client Services

    hace 2 días

    Ciudad de México, Ciudad de México Live the Dash Travel A tiempo completo

    Live the Dash Travel is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized client support, and seamless coordination before, during, and after each trip.You will work closely with clients to ensure...

  • Cruise & Vacation Specialist

    hace 2 días

    Ciudad de México, Ciudad de México Kim Luxe Travel A tiempo completo

    We are seeking a Cruise & Vacation Specialist to support clients interested in cruise travel and packaged vacation experiences. This role suits someone who enjoys planning, learning about destinations, and providing helpful assistance remotely. Key Responsibilities: Discuss cruise and vacation preferences with clients Assist in recommending cruise lines,...

  • Cruise & Vacation Specialist

    hace 2 días

    Ciudad de México, Ciudad de México Kim Luxe Travel A tiempo completo

    We are seeking a Cruise & Vacation Specialist to support clients interested in cruise travel and packaged vacation experiences. This role suits someone who enjoys planning, learning about destinations, and providing helpful assistance remotely.Key Responsibilities:Discuss cruise and vacation preferences with clientsAssist in recommending cruise lines,...

  • Travel Specialist

    hace 2 semanas

    Ciudad de México H&M A tiempo completo

    Stellenbeschreibung As one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents....

  • Business Travel Product Specialist

    hace 3 semanas

    Ciudad de México American Express Global Business Travel A tiempo completo

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.**What You'll Do**:Conduct comprehensive market research to identify product trends...

  • Global Enterprise Pms Implementation Specialist

    hace 4 semanas

    Chapultepec, México Shiji Group A tiempo completo

    A leading technology company in hospitality is seeking an SEP Implementation Specialist to ensure successful deployment of their Property Management System (PMS) solutions. You will manage implementations, provide user training, and ensure a positive user experience, requiring bilingual communication in English and Spanish. The ideal candidate has extensive...