Customer Service Representative

hace 13 horas

Ciudad Juarez, México SAGE AUTOMOTIVE INTERIOR A tiempo completo

**SAGE AUTOMOTIVE INTERIOR**

**Solicita**:
**CUSTOMER SERVICE REPRESENTATIVE**

**Descripción y Requisitos**

**Objective**:
Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal communication with stakeholders including production plants to provide timely information for decision making.

**Main Activities**:

- Daily communication and coordination of shipments with customers and / or their carriers, Customer Service, Production plants and shipping and/or warehouse personnel.
- Report out weekly / daily on customer truck requirements.
- Report out weekly on in-transit materials to receive of inter-plant deliveries.
- Active participation in team meetings, training may require travel to other plants and in Lamination, warehouse and customer service.
- Management of shipment documentation, customer doc dist., domestic and international.
- Use of ERP system preferred - Jomar.
- Able to function as a back-up CSR
- Customer Service hours are GMT-5 may require working extra hours sporadically with rotating Saturdays.
- Ability to work unsupervised/unaccompanied.
- Management may provide additional responsibilities / assignments as needed.

**Job requirements**:

- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Ability to work in a team environment.
- Self-starter
- Demonstrated problem solving skills.
- Organized, detailed oriented with ability to multitask.
- Prior use or knowledge of ERP / MRP system helpful.
- Working knowledge of courier services (FEDEX, UPS, DHL)
- Working knowledge of international shipment requirements (exports)
- Working knowledge of common carriers, cross docking, inbound logistics and outbound logistics

**Education**:
High School completed or 2 years university studies minimum, ideal bachelor’s degree in business related field

**Experience and Skills**:
Minimum 1 year of experience in similar position

Office intermediate

Experienced managing ERP

**Language Requirement**:
English

Minimum intermediate, ability to maintain conversations in English

Ideal: Advanced

**Other Requirements**:

- Active participation in all aspects of Sage Automotive Interiors Safety program as it applies at the plant(s) and office(s).
- Must conform to all Sage Company and Business Policies.

Job Location:
Ciudad Juarez, Chihuahua

We believe a diverse workforce is crucial to our growth, we are equal opportunity employer.

Puesto: Servicio al cliente**Información Adicional**
- Tipo de contrato: Permanente- Salario: Negociable
- Pais: MEXICO
- Estado o Region: Chihuahua
- Ciudad: Ciudad Juarez

  • Sales/customer Service Representative

    hace 1 semana

    Ciudad Juarez, México KTBlack Services A tiempo completo

    KT Black looking for Sales/Customer Service (BD) Representative Sales/Customer Service (BD) Representative profile. - Call center experience is a plus. - Sales experience. - Customer service experience. - Microsoft office experience. - Bachelore’s degree in humanities - Fully bilingual - Strong communications and oral abilities - Enthusiastic - Able to...

  • Customer Service Representative

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **EMPRESA CONFIDENCIAL** **Solicita**: **Customer service representative** **Descripción y Requisitos** - Habilidades de comunicacion hablada y escrita. (español e ingles) - Habilidades de negociacion.(español e ingles) - Habilidades sistemas computacionales, excel, matemáticas., lógica - Habilidad para manejo de grandes cantidades de datos mediante...

  • Sales/customer Service Representative

    hace 1 semana

    Ciudad Juarez, México KTBlack Services A tiempo completo

    Sales/Customer Service Representative Job description/Profile. A U. S based Company is seeking a motivated and enthusiastic Customer Service/Sales Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience. - Customer Service Experience. - **Call Center Experience a definite plus.**: - **Bachelor's degree...

  • Sales/customer Service Representative

    hace 1 semana

    Ciudad Juarez, México KTBlack Services A tiempo completo

    Sales/Customer Service Representative Job description/Profile.A U. S based Company is seeking a motivated and enthusiastic Customer Service/Sales Representative for the Ciudad Juarez, Chihuahua, Mexico office.- **What you will need**:_- Sales Experience.- Customer Service Experience.- **Call Center Experience a definite plus.**:- **Bachelor's degree in...

  • Customer Service Representative

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **CBC8807112Q9** **Solicita**: **Customer Service Representative** **Descripción y Requisitos** **RESPONSABILIDAD**: - PROCESA EFICIENTEMENTE LAS ORDENS DE COMPRA QUE RECIBE POR CUALQUIER MEDIO ELECTRONICO, AJUSTANDOSE A LOS REQUERIMIENTOS ESTABLECIDOS - ANALIZA LAS COTIZACIONES Y DISEÑOS QUE RECIBE DE PARTE DE LOS PROFESIONALES DE VENTAS, PARA...

  • Customer Service

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **KYOCERA-AVX** **Solicita**: **CUSTOMER SERVICE** **Descripción y Requisitos** **Profile**: An international company in Ciudad Juarez, Chihuahua is looking for a Customer Service Representative who: - Manages and has responsibility for all activities within assigned customer accounts. - Obtain maximum business while maintaining a high degree of...

  • Customer Service Representative

    hace 2 semanas

    Ciudad Juarez, México TT Electronics plc A tiempo completo

    Company Overview: At TT Electronics, you will meet dedicated people who believe that advanced electronics is the key to a brighter, smarter future. Whether it’s advanced flight controls, smart surgical tools, intelligent vehicle charging or seamless automation everywhere, advancements like this come from the minds of passionate, creative people - working...

  • Sales/customer Service Representative

    hace 3 días

    Ciudad Juarez, México KTBlack Services A tiempo completo

    A U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office.- **What you will need**:_- Sales Experience (at least a year).- Customer Service Experience (at least a year).- Call Center Experience a definite plus.- Bachelor's degree in...

  • Customer Service Representative

    hace 7 días

    Ciudad de México ESOL A tiempo completo

    **Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...

  • Customer Service Representative

    hace 1 semana

    Ciudad de México ESOL A tiempo completo

    **Job Summary**: Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. **Qualifications**: - High School diploma completed. - Advanced English level (B2+ and above) - 1+ years of Customer Service, Tech Support or...