Fraud Risk Manager

Office: Mexico City

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for a results-driven Fraud Risk Manager to maintain and develop sustainable fraud mitigation strategies for Revolut. You’ll be identifying emerging fraud threats, financial crime risk, and maintaining our systems and controls.

Up for the challenge? Let’s get in touch.

What you'll be doing
- Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity
- Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
- Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
- Evaluating external partners (e.g., risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities
- Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
- Conducting risk assessments of new or changing products and features, with proposals for the appropriate controls to support a successful deployment
- Reporting on fraud matters to local MLRO, head of branches, and regulators in Mexico
- Working on transposing regulatory landscape changes towards Revolut‘s processes and procedures

What you'll need
- 8+ years of fraud risk and strategy management experience in financial services or payments industries
- Deep knowledge and understanding of fraud risks associated with payments, banking, and/or investments
- The ability to build and maintain fraud rules
- Experience using structured query language (SQL)
- The ability to learn quickly, solve complex problems, and perform well in a dynamic environment
- The ability to work cross-functionally across multiple teams locally and globally to ensure execution against regulatory requirements and internal policies
- Fluency in English and Spanish with excellent communication skills in both languages

**_ We won't ask for payment or personal financial information during the hiring process._**_ If anyone does ask you for this, it’s a scam. Report it immediately._

**Benefits at Revolut**:

- No ping pong tables or bean bag chairs, just benefits you actually want

**Get what you need to succeed**:
- Financial benefits that show we value your work- Flexibility to work from home, the office or abroad- A free Revolut Metal subscription loaded with perks- Exciting events year-round so you can get to know your team
- Discover our values

We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.
- CultureGet It Done
- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.

Deliver WOW
- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.

Dream Team
- We select, coach, and retain the top talent only and give them all the support to achieve greatness

Never Settle
- Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.

Think Deeper
- Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.