Consultant - Business Systems (Opentext Captiva)

**Position Title**:Consultant - Business Systems (OpenText Captiva)

**Location**: Mexico City (Onsite Presence Required)

**Job Type**: Full-Time
**Department**: IT / Business Systems
**Industry**: Banking / Financial Services

**Position Summary**:
This role requires strong technical acumen, business analysis capabilities, and on-ground presence in **Mexico City** to ensure business continuity, provide face-to-face support, and uphold confidentiality standards when working with internal U.S. stakeholders.

**Key Responsibilities**:

- Analyze business workflows and document lifecycles to identify optimization and automation opportunities using OpenText Captiva.
- Design and implement intelligent document capture solutions tailored to client requirements.
- Troubleshoot complex Captiva-related issues, ensuring accuracy, system integrity, and performance optimization.
- Collaborate with cross-functional teams to gather requirements, define project scopes, and deliver scalable solutions.
- Provide training, documentation, and ongoing support to end-users and internal IT teams.
- Present technical solutions to non-technical stakeholders in clear, concise terms.
- Maintain hands-on presence in Mexico City to support business continuity and rapid response.
- Integrate Captiva with downstream platforms like IBM FileNet, BPM, and cloud-based services.

**Required Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
- Minimum of **5+ years of hands-on experience** with OpenText Captiva (design, development, and implementation).
- Proven experience in **OCR/ICR technologies**, intelligent automation, and document classification techniques.
- Proficiency in **.NET, Java/J2EE, Spring Boot**, and scripting languages.
- Strong experience with **SQL/PostgreSQL**, API development, and RESTful services.
- Solid understanding of **cloud environments** (GCP and/or AWS).
- Experience in deploying solutions in **containerized environments** using **Docker** and **Kubernetes**.
- Hands-on experience with **WebSphere, WebLogic, or Tomcat** servers.
- Familiarity with **DevOps tools** including Jenkins, Ansible, CI/CD pipelines.
- Working knowledge of **Linux (RHEL), Shell scripting**, and enterprise-level infrastructure.
- Excellent troubleshooting, analytical, and documentation skills.
- Strong interpersonal and communication skills, with a customer-focused consulting approach.
- **OpenText Captiva certification** preferred.

**Preferred Skills & Additional Experience**:

- Experience with IBM **FileNet**, **Datacap**, **P8**, and BPM platforms.
- Exposure to **Dropbox (CORDIS & CMBCA), HPII/IAW**, and **Funds Transfer systems**.
- Knowledge of AI integration, workflow automation, and trade processing systems.
- Familiarity with working in **Agile methodologies** within large enterprise environments.
- Experience collaborating with **third-party vendors** and managing complex IT engagements.

**Key Attributes**:

- Self-motivated, proactive, and capable of working independently in high-pressure scenarios.
- Strong sense of ownership, accountability, and commitment to excellence.
- Comfortable engaging with both technical and non-technical stakeholders across time zones.
- Must be based in **Mexico City** to support internal U.S. business partners and maintain secure, high-touch interactions.

**Why Join Us**:
You will be part of a high-performing, globally connected team at one of the world’s leading financial institutions. This is your opportunity to contribute to transformative document automation initiatives, deepen your technical expertise, and deliver real business value in a collaborative environment.

Pay: $60,000.00 - $70,000.00 per month

Work Location: Hybrid remote in Venustiano Carranza, CDMX