Information Technology Technical Lead

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

**JOB SUMMARY**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Ability to work in a technical lead role to coordinate a team of resources to ensure quality and timely delivery of projects.
- Works with functional managers to establish and maintain technical standards and guidelines for their area.
- Works with functional manager to review and evaluate new technologies that may be beneficial to current and upcoming project work.
- Participate in the technical design review process to ensure high quality technical designs.
- Plan and oversee the development and support of specific IT areas and systems
- Plan and direct activities related to introducing new services, products and processes
- Coordinate technical tasks and work effort
- Acts as an escalation for technical issues and support.
- Lead technical teams
- Identifies and communicates risks to the business.
- Contributes in defining new business requirements.
- Performs as a mentor on process and techniques to assure proficiency within the team.
- Performs research and analysis on new technology and business practices with the team.
- Align solutions within the overall IT strategy.
- Assures best practices are defined and followed.
- Implement project management methodologies to ensure project success
- Prepare and utilize project plans for significant IT development, enhancement and maintenance efforts
- Act as a liaison for the technical team to the project management team and IT management
- Communicate regularly with internal and external customers
- Comply and follow all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.

**JOB QUALIFICATIONS**
**KNOWLEDGE REQUIREMENTS**
- Proven proficiency across multiple disciplines and or technologies.
- Fluent in business processes and best practices.
- Advanced PC skills, including training and knowledge of Jabil’s software packages.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Demonstrated technical leadership experience
- Project management training
- Strong communication and interpersonal skills to include excellent written and verbal communication skills, and proven ability to work with the customer, management and technical teams in a “self starter” role
- Strong attention to detail

As Tech Lead for Shop Floor Systems, you will help addressing major incidents in the Americas region for the current shop floor systems: Legacy MES, Legacy JEMSmm, Phoenix,. iFactory, MES 4.0 JEMSmm, JEMSco, JEMSfm. You will coach and coordinate Application Administrators to also contribute with incident troubleshooting.

Other activities include: Application transfer/deployment between sites in the region, help on MES 4.0 proliferation projects and infrastructure deployment

**Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.**

**Accessibility Accommodation**:
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