Account Manager

Working at Watlow

Are you looking for an opportunity to make a great living and be part of a thriving cross functional community? Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for nearly a century. Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone and lead with service and humility.

About the Role
As the Account Manager, you will be responsible for the daily support and management and ownership of the account needs and their interaction within the business. The development of quote proposals, offering of technical advice, communication and management of all manners of commercial and technical issues are routine for the assigned accounts.

Find a challenging opportunity producing high-quality products that will serve leading companies in industries such as semiconductor manufacturing, sustainable energy production, medical equipment and food safety. You will contribute to Sales area.

Working within our constructive culture as Account Manager you will advance and develop your autonomy, mastery and purpose, through coaching and leadership provided by your team leader.
Watlow understands that you can’t do your best work if you don’t have a real understanding of the Watlow business as well as strong relationships with team members from across the organization. At Watlow you will have many opportunities, both formally and informally, to build and maintain the cross-functional knowledge and relationships that you need for a successful and rewarding career.

Your Key Responsibilities
- Provides the daily support and management of the account needs and their interaction within the business.
- Provide forecasting data for incoming sales during sales operating financial planning (SOFP) processes.
- Maintain and grow selected accounts, manage commercial topics including terms, pricing guidelines, and stocking agreements.
- Review customer specs for compliance, accuracy, feasibility and provide quotations per customer request.
- Provide quotations and technical advice as needed
- Manages the account management plan.
- Provide customer scorecard management and reporting to the organization.
- Participate in periodic customer business reviews.
- Manage and communicate customer special requirements (copy exact, First Article Inspection (FAI),
- Registration, Evaluation, Authorization and Restriction of Chemical Substances/ Restriction of Hazardous Substances (REACH/RoHS), etc.)

Required Qualifications
- Engineer degree, master in business can be a plus
- Business English required
- At least 2 years in Watlow as Customer Service, Planner, Product Specialist or related.
- Negotiation skills
- Forecasting
- Project Management

**Benefits**: The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us. The Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits:

- Salary with biweekly payment.
- Major medical expenses.
- Onsite wellness clinic
- Employee Personal Assistance Program
- Dental, medical and vision insurance
- Saving fund 13%
- 50% vacation bonus.
- Food vouchers 10%

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member’s individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.