Cash Applications Specialist
hace 5 días
Cash Applications Specialist
Key customers include the business and financial management, order settlement, and chargeback, and customer service representatives for the following divisions and their customers: Avanos (US and Canadian receivables).
Daily cash posting of USD & CAD Lockbox, ACH's, Wire and Check payments for multiple accounts using Microsoft Excel skills in order to manipulate data and determine how to post.
- Utilizes critical thinking to research reasons for discrepancies and/or inability to post payment. Applies payments in exception.
- Reviews data to identify patterns and potential causes of discrepancies. Contacts appropriate internal resources to resolve discrepancies so that the full customer check can be posted.
- Maintains all archive image documents as required by law.
- Ensures transactions balance in a timely manner so that proper payment is made to one or multiple parties, reviews and corrects own work, makes correction and /or adjustments as needed.
- Uses various software programs to prepare remittance file documents for auto-cash processing.
- Identifies and analyzes repetitive problems with lockboxes or customer checks and aide with resolutions to improve the processes.
- Works with Collection Specialists and corporate credit managers to complete processing of customer settlements. Process all offset requests from the Collection Specialists. Ensures all proper signatures and paperwork is included before processing.
- Analyzes, researches and resolves discrepancies daily in accordance with each specific request (i.e. miss-post research, missing check research, remit copy assistance, etc.) to ensure all customers needs are met on a timely basis with full satisfaction.
- Collaborates directly with client engagement and finance operations teammates. Other direct interactions may include working with the Rebates, Accounts Payable, and Master Data groups.
**ESCOLARSHIP**:College Degree preferred in Accounting, Finance
- **ENGLISH**:Must be bilingual in English and Spanish Language
- **EXPERIENCE**: 4+ years
**Preferred Qualifications**:
- Demonstrating knowledge or experience with Cash Applications, Accounts Receivable, or Banking.
- Familiarity with basic accounting principles is strongly desired.
- The incumbent should have knowledge of accounts receivable systems (such as SAP), customer and bank websites and the Microsoft office suite (EXCEL, WORD, OUTLOOK, etc.)
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