Field Service Engineer

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

KONGSBERG - Protechting People & Planet
For inspiration and more info _watch this video_ and visit: _Kongsbergwebsite_

What we can offer you:

- Competitive compensation packages
- Excellent healthcare benefits
- Flexibility with Paid Time Off
- Career growth opportunities
- Safe and collaborative culture

To further strengthen our team, we are looking for a Field Service Engineer - Control Systems to join us at Kongsberg Maritime here in Veracruz, Mexico. As a Field Service Engineer for Control Systems, you will be responsible for supporting automation and propulsion control systems delivered by Kongsberg Maritime.

Key Accountabilities:

- Provide preventative and corrective maintenance to Kongsberg control systems
- Read and interpret drawings and controls system architecture
- PC competency (networking, troubleshooting, module modification)
- Use of a multimeter/SW tools for troubleshooting communication or loop errors
- Understanding of Power Management Systems, generators, and governor control

functionality for generators and main engines
- AC/DC electrical motors
- Able to add or modify control logic
- Familiar with communication protocols (CAN, 232,422,485, TCP/IP, etc)
- Complete and submit timesheets and expenses in a timely fashion
- Ownership over assigned cases and/or service trips
- Suggest improvements to our products and report needs to Service Manager or product department
- Make proactive suggestions to customers on available upgrades and new products while visiting onboard
- Carry out actions to prevent errors within our delivery and after sales deliveries
- Support Aftermarket Sales with aftersales quotations

Qualifications and Experience:

- Degree in Electrical, Electronics, Electromechanical, or Computer Engineering or equivalent industry/military training
- Knowledge of general Electrical/Electronic control system concepts such as PID

controllers, filters, communication protocols.
- Ability to produce and interpret technical documentation
- Ability to troubleshoot low voltage electrical components, use of multimeters, etc.
- Experience with PLC / SCADA systems and their architecture is highly desired
- Customer service oriented
- Ability to work under pressure
- Good communication skills and fluent in English and Spanish
- Microsoft 365 package user level
- Availability to travel with short notice, after hours, holidays/weekend, for long periods both locally and internationally

You are able to:

- Act on own initiative, make things happen and accepts responsibility for the results
- Make an impact, convince, and persuade others and promote plans and ideas successfully
- Adhere to company rules and procedures and execute plans with commitment and determination
- Analyze complex issues and problems and come up with rational judgments
- Communicate in a clear, precise, and structured way
- Team building skills
- Assist in workshop projects as required

Work Location: Veracruz, Mexico.

Closing date by February 21st.