Cash Application Analyst

hace 1 día

Guadalupe, México KNA de México A tiempo completo

**This is how you WOW**:

- Coordinate and execute the posting of payments to customer accounts and invoices.
- Resolve credit card transaction failures and identify system issues.
- Maintain chargebacks and pursue resolution.
- Communicate with customers on account issues and payments processed.
- Partner with various cross functional teams, including Sales, Sales Operations, and Customer Care, to resolve customer issues timely and accurately.
- Ensure accurate customer records through proper account reconciliations.
- Apprise management of any possible bad debt exposure.
- Strictly adhere to internal policies and processes.
- Maintain detailed notes within SAP and on Aging regarding collection efforts. Initiate timely follow-up with customers and cross functional team members to ensure all issues are resolved.
- Facilitate professional communication and relationship building, required for effective collections.
- Perform other related duties or special projects as assigned.

**It would be WOW if you would bring this in**:

- Degree in Accounting or Finance preferred or equivalent work experience in a related field.
- 5+ years of Cash Applications experience is required.
- Excellent interpersonal communication aptitude with the ability to work well within a team setting as well as with internal and external customers.
- Strong understanding of Microsoft Excel using tables, pivot tables, advanced functions, and compound functions.
- Working knowledge of SAP.
- Ability to review processes and identify improvements to develop best practices.
- Disciplined work ethic and the capability to handle multiple projects.
- Self-starter with the ability to work independently with mínimal supervision. Integrity, humility, ability to multitask, prioritize responsibilities and complete work timely.
- Must be fluent in spoken and written English.

**Our Kärcher WOW-package**:

- 30% Aguinaldo
- 12 Vacation days and 50% Vacation bonus
- Saving Fund and Food Vouchers 10% of salary
- SGMM
- Life Insurance
- Aid for birth, marriage, or death.
- Annual Performance Bonus (10% of monthly Salary).

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