Hmd Trucking Driver Relations Specialist

hace 2 semanas

San Andrés Cholula, México HMD Trucking Mexico A tiempo completo

**RESUMES ONLY IN ENGLISH (IN SPANISH WILL BE DISCARTED) //**

**FLUENT CONVERSATION SKILLS IN ENGLISH IS A MUST. //**

**ON SITE JOB ONLY //**

**PLEASE APPLY IN OUR BAMBOO HR OFFICIAL LINK (IT IS A MUST)**

**About Us, Company Overview**:
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers. The company’s aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
- **Essential Job Functions**:_
- Conduct new hire check in calls at 7, 30, 60 and 90 days
- Assist with driver’s issues reported by drivers and dispatchers and support operations management with solving
- Identify drivers who are potential retention issues and keep in close contact to correct their situation
- Proactively call drivers to identify any potential problems/obtain general feedback
- Conduct Exit Interviews for resigning drivers and identify opportunities for retention
- Ability to build genuine rapport with drivers
- Assist with booking travel for drivers when applicable
- **Preferred Experience**:_
- Minimum of 1 year experience in a customer service related role
- Experience in Trucking/Logistics is preferred but not required

**We Offer**:

- Full Private Health Insurance
- Fun and energetic work environment
- Paid PTO
- US Based Company
- Comfortable new office in Puebla (Cumbre Abanza Tower)

**Working Hours**:
Monday to Friday (Schedule to be confirmed)

*On-site work only

Pay: $18,000.00 - $20,000.00 per month

Ability to commute/relocate:

- 72820, San Andrés Cholula, Pue.: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Working / Human Resourses: 1 year (required)
- Customer Service: 1 year (required)
- Trucking: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 28/02/2025
Expected Start Date: 03/03/2025

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