Logistics Coordinator

Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
**Application Supplements**

For optimal consideration, a cover letter may be included as the first page of your resume. The cover letter should be no longer than one page. Please address why you are a good fit for this specific job posting, and your desired compensation range.

**Job Description**:
This entry-level position is for a role in Expeditors Network Management Center (NMC), a global solutions-based center of excellence. The NMC provides support for some of Expeditors largest customers in the aviation, automotive, Pharmaceutical and retail industries, specializing in the oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings. The Network Management Center team works with a wide variety of suppliers, customers and service providers throughout North America and internationally to deliver real-time transportation and visibility solutions to our customers with exceptional customer service.

The role of a Logistics Coordinator focuses on the execution of our customers’ premium transportation orders from inception through delivery. Your main responsibilities will include receiving, booking and scheduling transportation orders. You will perform exception management through a real-time alert based tracking system and deliver solution based customer service. You will use creativity and technical skills to analyze, review and validate data, identify trends, patterns, and anomalies. You will use these findings to develop strategies to reduce costs, improve processes and practices, and increase efficiency, quality, and consistency. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.
**Major Skills and Responsibilities**
- **
Comprehend KPIs**:Understand “Customer Quality Scores” to ensure value is added to stake holders, internal and external.
- **
Analyze Data**: customer and Expeditors data in order to fully understand, and display data to show a meaningful story or impact.
- Using data to develop and optimize strategies and processes, increase profits, efficiency, quality and reduce costs
- Exceptional analytical and conceptual thinking skills
- Engineering or Project Management Background preferred
- Exceptional fluency in English, both written and verbal.
Must be capable of presenting to Directors or other senior positions at customers
- Ability to work in autonomy, self-starter.
- Role model of integrity and pride for all employees.

Qualifications**
Desired Qualifications**
- One year of work experience
- Bilingual in Spanish and English
- Proficient computer skills (Excel, Work, PowerPoint, etc.)
- Bachelor’s degree in business, Supply Chain/Logistics, Finance, Economics, Project Management, or related field is preferred, but not required
- Exceptional customer service, presentation, research, verbal, and written communication
- Qualifications in supply chain management or logistics:

- IATA/FIATA
- Broker’s License
- University/Specialist Certifications

Additional Information
Expeditors offers excellent benefits:

- Vacaciones - prestaciones de ley excedidas.
- Seguro de gastos medicos.
- Seguro de vida.
- Vales de despensa.
- Plan de acciones después de un año.
- Pago de horas extra.
- Entrenamiento y plan de desarrollo.
- Aguinaldo - prestaciones de ley excedidas.